Arifu – Learning Design Associate.

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About Arifu
Our product is a smart chatbot making it possible for anyone to access information and opportunities they need from
organizations they trust over any mobile phone. With Arifu, people seeking to learn can freely chat using interactive SMS or smartphone apps to master new skills, discover a world of free educational content, and earn rewards from our
partners, without the need for internet or airtime. The Arifu chatbot delivers personalized content designed in-house in
close collaboration with our partners such as financial service providers, mobile operators, agribusinesses, and NGOs.
Our partners use Arifu to engage, train, and capture data on the mass market and hard-to-reach people across their
value chains, especially low-income customers and informal retailers and suppliers. Currently serving over 1,000,000
learners in Africa together with clients such as Mastercard, Safaricom, KCB, and the UN, Arifu has demonstrated results
increasing people’s income and access to impactful products and services while creating shared value for partners.

The Opportunity
Arifu has reached over 1.5 million learners with informational content designed to develop skills, inform decisions and
improve lives. The years 2021-2022 will focus on expanding our educational content offering to increase our value to new and existing learners. Arifu is hiring a highly motivated Learning Design Associate to help us realize a bold vision of placing a smart personal learning assistant in everyone’s hands across Africa and globally.
The Learning Team at Arifu designs content in partnership with industry experts and local and multilateral institutions
and works closely with Arifu research and data teams to generate insights from field research, rapid A/B testing, and
learner data to drive the relevance and impact of Arifu’s content on end learners. The Learning Design Associate will
support the Learning Team to create content and improve Arifu’s expanding educational content offering.
This is a full-time remote-working position reporting to the Learning Design Manager.
Job Description
The Learning Design Associate will be responsible for:
Supporting project scoping sessions with partners and technical experts;
Supporting field research to gather insights on learner biases, mental models, and cultural norms to inform content design.
Communicating across teams to resolve content-related issues;
Contributing to the design and structure of new programs including setting learning outcomes, brainstorming
treatment design, writing content, and informing program evaluation;
Supporting Learning team content processes including documenting, reminder scheduling, and tracking
milestones and results;
Participating in community events, trade meetups, and industry workshops in Nairobi and globally.
A desire to impact lives, the ability to make a long-term commitment to your team and the product, and exceptional
problem-solving abilities are all essential prerequisites on the Arifu team. For this role, we’re also looking for someone
with the following:
Preferred 1 year of work experience in learning content design, preferably in East Africa;
Undergraduate degree in education or a related field;
Strong written communication and excellent attention;
An interest in learning how to conduct qualitative research to inform learning content is a plus;

Fluency in English required and fluency in Swahili preferred;
Motivation to develop skills conducting field research and willingness to spend long days in the sun, talking to
people about their lives and observing them interacting with our products (currently on hold until safe to travel);
Resourceful and proactive when generating solutions to the problems that stand in your way;
Ability to enjoy (and survive) the chaos of a high-growth startup.
Compensation and Benefits
First and foremost, we care about your success and will support you along your journey to achieving remarkable success.
We offer competitive compensation packages with the opportunity to participate in the Arifu Rewards Program that
rewards strong performance. We also offer a comprehensive health insurance package and will cover the cost of a work permit for foreign staff. Other benefits include a monthly airtime allowance and extra leave.
Application Process
Send your CV and cover letter (in Word format, “FirstName LastName – Learning Design Associate”) to with Learning Design Associate in the subject. If we see a good fit, we’ll get back to you to set up a first conversation.




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