Bolt – Operations Coordinator (Ride-hailing Operations).

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We are looking for an analytical and solutions-driven Operations Coordinator to support our ride-hailing operations in Mombasa. You will be working closely with the larger Kenya Operations team where your work will have a direct impact on the business growth through achieving supply milestones and key metrics. It’s an exciting once-in-a-lifetime opportunity to grow and develop yourself with challenging opportunities.

Your daily adventures will include:

Handle local initiatives that contribute to supply growth, quality and compliance.

Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month.

Verify, maintain, organise and audit driver and vehicle documentation.

Figure out the logistics of how many drivers are needed where and when.

Find resolutions to driver issues and questions.

Work closely with the local operations teams to streamline relevant processes.

We are looking for:

You’re a great communicator.

You’re highly organised.

You’re proactive.

You have excellent spoken and written Kiswahili & English.

You’re passionate about new technologies and ride-hailing.

Familiarity with Mombasa Region will be an added advantage.

You will get extra credits for:

Experience in sales, sharing economy, tech business, transport industry, startup or dynamic high-growth company

Why you’ll love it here:

Your daily duties will have a meaningful impact on millions of people all over the world.

You’ll be surrounded by the most friendly, supportive colleagues you can imagine.

As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.

You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.

Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

How To Apply





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