Britam – Retail Sales Talent Management Associate.

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Job Purpose

The role holder will assist the HRBP FA Sales Talent Manager in the planning, organizing and delivery of HR programs, policies and activities in the FA agency network which include talent management, performance management, employee relations.  The role holder will ensure data is gathered, analysed and disseminated appropriately for decision making and consistently look for ways to improve, simplify and bring creative solutions to Talent Management issues within the team and to the benefit of the Agency network.

Key Responsibilities

  1. Assist in the implementation of talent management programs and activities for the FA network which in drive initiatives aimed at enhancing productivity of the Agency network;
  2. Support in Agents recruitment and onboarding process and activities, including but not limited to placing advertisements, promotion of Agent career, initial shortlisting and interviewing including assessment centres, file management and onboarding;
  3. In liaison with the HR Manager, ensure agents contracts and performance contracts are updated at all times and support in the facilitating performance appraisal process for the Agency Network;
  4. Collate information on training needs from channel managers and information relating to the evaluation of training to inform the development and monitoring of learning and development programmes for the network;
  5. In liaison with the HR Manager and Head of FA/IFA Recruitment and Training, to facilitate and coordinate the execution of training and development calendar for Agents;
  6. Conduct research and analysis of HR trends and provide insights to the HR Manager on the development of strategies and initiatives for the Agency Network;
  7. Support the HR Manager on HR data analysis on Agents network that cut across business, talent, sourcing training and compensation etc;
  8. Giving advice and guidance on interpretation and application of HR Policies and Procedures to Agents Network;
  9. Assist in driving the Agents Network culture change and implementation;
  10. Participate in HR led initiatives/ projects in the company; and
  11. Perform any other duties as may be assigned from time to time.

Key Performance Measures

As described in your Personal Score Card

Knowledge, experience and qualifications required

  • Bachelor’s Degree in relevant field
  • Diploma in Human Resource Management or CHRP
  • 2- 4 years’ experience in generalist human resources management
  • Planning, organizing and coordination experience.
  • Research, Analytics and Monitoring experience.
  • Systems Administration and Information Management experience.


Unposting Date

: 13-10-2021




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