British Council – Human Resource Business Partner.

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HR Business Partner Cultural Engagement & Professional Functions

Location: Nairobi, Sub Saharan Africa, KE

Company: British Council

People Business Partner – Cultural Engagement /Professional Functions, SSA      

Post Location: Flexible in East Africa office

Department: Human Resources

Contract type: Locally Engaged

Duration: 12 Months (Fixed Term Contract)   


The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realize their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Role Purpose

  • The Business Partnering function will work with key business leads to shape and support the delivery of the people component of business strategies and priorities. The role will do this by building knowledge of the business landscape within a region or area and provide authoritative expertise to advise, coach and facilitate complex and critical people related initiatives and issues, as well as ensuring that change is effective and sustainable. The role will be responsibility for the relationship between HR and the business with a strong focus on talent and development.   

Main opportunities / challenges for this role:

The People Business Partner will:

  • Build key relationships within the business and develop an in-depth knowledge of the business by understanding its financial position, short, midrange and long-term plans and the culture being driven.
  • Within a transforming HR and business organization, the role is expected to support the business in leveraging the application of HR expertise and services to deliver the business objectives while increasing the impact, agility, and professionalism of the delivery of the HR plan.
  • Manage accountability of delivering the right level of service to the business
  • Ensure the right Centre of Expertise (CoE) stakeholders and related CoE services are provided to the business in line with agreement and expectations



  • HRBP experience in a commercial, matrix and international environment
  • Proven experience of building effective relationships with senior business leadership teams
  • Managing a range of complex internal and external stakeholders
  • Experience in a multi-country or regional role


  • Worked in private and NGO/public sectors

Role Specific Skills

Required candidate will need to possess:

  • Ability to work, communicate with and influence senior stakeholders effectively. Presents sound and well-reasoned arguments to convince others.
  • Can draw from a range of strategies to persuade people in a way that results in agreement or behaviour change. Where necessary resolves highly charged, high-profile conflicts
  • Adapts and works effectively with a variety of situations, individuals or groups. Understands and appreciates different and opposing perspectives and adapts an approach as required of a situation
  • Understands business value drivers and is commercially aware
  • Proven ability to effectively coach managers and leaders on complex HR issues
  • Ability to thrive in a highly ambiguous and rapidly changing environment and maintaining focus on impact
  • Demonstrated agile working skills
  • Demonstrated Project Management skills

Core Skills:

  • Communicating and influencing – Uses formal and informal negotiating and motivation techniques to influence others’ behaviour and persuade them to think and act differently, while respecting difference of view and culture.
  • Managing projects – Analyses requirements with the sponsor/stakeholders defining the specification with awareness of equality and diversity impact, planning, revising, implementing, and evaluating on medium-to-large and/or high-risk projects, coordinates a diverse team and handles changes in specification or plan to meet unexpected circumstances.
  • Planning and organizing – Develops and reviews the implementation of annual plans for a work group or function taking account of business and customer requirements and reconciling competing demands.
  • Analysing data and problems – Seeks out and examines a range of information to identify patterns, trends, and options, to solve multifaceted and complex problems.
  • Managing risk – Has a track record of Analysing potential risks, promoting risk awareness, and holding others to account for their practices.

Additional Information: All applicants should have a pre-existing legal status to live and work in the host country. The British Council will not facilitate/sponsor visa applications and work permits.

How To Apply


Please note: Applications to this role can only be considered when made through the Apply section of our career’s website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the career’s website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

Closing Date: 19 October 2021

If you have any problems with your application, please email

A connected and trusted UK in a more connected and trusted world.

Equality Statement

The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.




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