HF Group – Senior Relationship Manager – SME & Commercial (Various Locations).

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HFC Limited, the banking and property finance subsidiary of HF Group has an exciting opportunity in our SME & Commercial Department. We are seeking for a talented, dynamic, self-driven and results oriented individual who is committed to performance, excellence and participating in our growth strategy.

Senior Relationship Manager – SME & Commercial (Various locations)

Reporting To: Head of SME & Commercial

Overall Job Purpose

The Senior Relationship Manager – SME & Commercial will be responsible for leading the respective Region’s SME team to deliver Asset & Liabilities sales targets, as well as deliver the Region’s portfolio growth targets.       

Principle Accountabilities

  • Ensure growth of the branch asset & liability books and profitability by working with and directing the region SME sales teams on activations, portfolio management, strategy adoption, customer visits and sales activities in general
  • Monitor and manage the non-performing loans
  • Setting up the regional business development strategy in line with company strategy and preparation of relevant reports to monitor and review performance
  • Ensure optimum team productivity and identify training needs of the team.
  • Cross selling of HFC Bank’s products by establishing new relationships in order to grow both assets and liabilities book.
  • Maintaining customer relations by regular contact to ensure customer satisfaction business continuity
  • To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
  • To analyze loan applications by interviewing the customers
  • To identify customers’ borrowing needs by interviewing so as to ensure selling of the right products.

Minimum Qualifications, Knowledge and Experience

  • A Business related degree
  • 5 years in Banking Industry

Key Competencies and Skills

  • Selling skills
  • Analytical skills
  • Negotiation skills
  • Supervisory skills
  • IT Skills
  • Report writing
  • Communication skills 
  • Product knowledge 


Application Deadline

08 November 2021




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