Médecins Sans Frontières – Equity, Diversity And Inclusion (EDI) Community Facilitator.

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Job description

Title: Equity, Diversity and Inclusion (EDI) Community Facilitator

Location: Any MSF Office*

Contract: Full-time, fixed term of 1 year (subject to renewal)

Reporting to: International Secretary General

Starting date: December 2021 

Deadline to apply: 10th of November 2021

** By default, the successful candidate will be offered a contract in the MSF office of their country of residence at the time of application


Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.

MSF International is the legal entity that binds MSF’s 24 sections, 26 associations and other offices together. Based in Geneva, under the International Office, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.

MSF International also provides administrative support to the MSF Access Campaign (AC). Deeply rooted in MSF’s medical operations, the AC works to tackle barriers to people’s access to medical care, ensuring that quality products such as medicines, vaccines and diagnostics are available, affordable and adapted to people in MSF projects and beyond, now and for the future.


MSF believes that an organization grounded in principles of diversity, equity and inclusion is of critical importance to ensure that all in MSF are heard and engaged in our humanitarian medical mission. Recent internal debates on racism and discrimination have increased the sense of urgency to address these topics across MSF. As a result, there is a renewed momentum in all MSF to define and progress on a vision on Equity, Diversity, and Inclusion (EDI) and a multitude of initiatives are currently being implemented across the movement.

MSF International is looking for a facilitator to operationalize our ambition and implement the roadmap to facilitate dynamic forums to draw out best EDI practices, maintain the EDI repository of knowledge and share learnings and stimulate reflection across MSF. This activity aims at accelerating Section’s and Field Project’s journey towards EDI best practices and maturity. The EDI facilitator will foster a network of focal points in each Section and interested groups and individuals across the movement. Communicating key learnings is a key element of this workstream – forums, peer reviews, podcasts, webinars, videos, etc.

Content created within MSF or sourced externally (e.g. best practices, policies, webinars, etc.) will be stored on an EDI repository and shared across the movement. This repository was initially a workstream of a larger Transformational Investment Capacity (TIC) project (People, Respect and Values) and a decision has been made to accelerate the transfer of this workstream to the International Office (IO). Additional elements might be developed outside of the scope of this TIC .

The TIC project retains a content link with this initiative and information exchange will remain a key factor to allow for cross fertilisation between the two.


The MSF EDI Community Facilitator will develop and implement the global knowledge sharing a strategy for MSF’s global EDI community, identifying, and leveraging the collective knowledge to help MSF on its road to becoming a more diverse and inclusive organization.

The facilitator will work in synergy with the People, Respect and Values TIC Project manager (until 2022), the IO team and leadership, and other EDI officers and teams and focal points of the MSF movement, to ensure coherence with the other existing initiatives They will liaise and proactively engage with a number of internal stakeholders and with different international platforms as needed.


1. EDI Knowledge sharing strategy and planning

  • Determine MSF EDI community’s knowledge priorities by identifying knowledge gaps in every MSF sections/offices as outlined by the EDI focal points for the successful implementation of an EDI roadmap in each office;
  • Design MSF global EDI community knowledge sharing strategy and annual plans according to the priorities identified.

2. Community of Practice leadership and strategic guidance

  • Create, animate and coordinate intersectional Communities of Practice (CoP) and taskforces related to specific EDI specific areas; 
  • Identify experienced EDI experts from the movement to lead the different sub-communities of practice; 
  • Lead, engage and motivate the team of CoP leaders, and overall community; 
  • Provide support and strategic guidance to the CoP leaders; 
  • Have a good knowledge of the performance of all entities in terms of EDI action plans; 
  • Stay up to date on EDI trends, tools, and practices; 
  • Cultivate relationships with key EDI actors: consultants, peers in other NGOs, etc.

3. Ensure true learning and lively communities of practice

  • Promote a culture of best practice sharing and knowledge transfer amongst EDI community; 
  • Animate the digital conversations among members of the different CoP; 
  • Identify best practices that can be widely disseminated through a webinar or other means; 
  • Identify experienced EDI skilled staff and community members who can provide support to other members; 
  • Monitor the activity of the CoP workspaces by creating a KPI dashboard and monitoring system; 
  • Decide the best digital environment and tools to ensure effective interaction among the CoP members and content sharing, in collaboration with the IO KM team and IT services.

4. Develop an entire digital ecosystem for knowledge-sharing

  • Define and coordinate the development of the EDI community digital portal; 
  • Define new web parts or functionalities, enrich the content and keep it up to date, promote its use and conduct regular monitoring; 
  • Develop a content repository, across CoP, to share finished materials and creative artwork; 
  • Support the lead members of the CoP in developing digital workspaces for each community. Provide guidance in the selection of the right tools adapted to their needs: SharePoint websites, Yammer social network, Teams Groups, Tembo, etc; 
  • Create tutorials and educational tools to help EDI community make the best of use of existing digital tools.

5. Create and organize learning events

  • Provide guidance to the CoP lead members in organizing webinars and videocalls for best practice-sharing and discussions; 
  • Create guidelines on ‘how to’ organize learning events; 
  • Explore innovative learning techniques or solutions (i.e. on-line congress); 
  • Identify and create a pool of key external experts or consultants–who can bring new thinking to MSF and act as external speakers or training facilitators; 
  • Decide new learning proposals according to specific training needs.

6. Internal communications plan & Induction program 

  • Create an internal communications plan with activities and tools to inform the EDI community about the global strategic topics; 
  • Decide the content of the regular internal newsletter to inform the community; 
  • Implement an induction program to welcome, inform and integrated newcomers as active members in the EDI community.

7. Evaluation

  • Contribute to implement a monitoring system to evaluate the impact of the capacity building activities, in collaboration with IO leadership and potential external or internal subject matter experts;
  • Coordinate the definition and implementation of an organization wide EDI needs assessment, to identify skills/knowledge/action plan gaps that need to be addressed.

8. General support and administration

Conduct administrative tasks: update the distribution emailing lists of the EDI community, compile and keep up to date key information from sections; or other administrative tasks to support the IO EDI leadership.

Job requirements

  • 5+ years of academic or professional background in diversity, equity, and inclusion; 
  • Familiarity with Development and Humanitarian Action sector;
  • Understanding of cultural differences and local contexts with regards to drivers, interpretation and implementation of EDI concepts;
  • Proven ability to support and empower those who are less experienced in leading conversations about diversity and inclusion to build capacity in equity leadership;
  • Track record of program implementation and strategic planning;
  • Experience in developing internal communication tools and methods;
  • Experience in knowledge sharing and document management;
  • Communication skills:

– Verbal and written; ability to prepare and facilitate meetings and workshops, ensuring a safe and constructive context for participants;

– Interpersonal skills with flexibility in adapting communication through self-, social and cross-cultural awareness; open, empathetic with keen emotional intelligence;

– Multi-lingual English and: Spanish, Arabic or French.

  • Analytical skills:

– Understand and integrate different levels of thinking about Diversity, Equity and Inclusion (strategic to operational)

– Ability to translate EDI concepts to various functional areas with pragmatic approach (e.g. Operations, Logistics, Human Resources)

  • Proficiency in standard office software: MS Office products (Excel, PowerPoint, Word, Teams, SharePoint)


At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.




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