Acorn Holdings Limited – Regional Property Manager.

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Role Purpose

You will oversee the day-to-day operations of a Regional Portfolio by implementing policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve its KPIs. This portfolio is comprised of at least 3 Qwetu properties. Regional Property Managers will provide direction and leadership to growing teams of property management teams. This position reports to the Customer Experience Director.

Key Responsibility Areas

  • Provide overall direction and supervision of day-to-day property management with oversight responsibility for the management of the properties within the geographic region.
  • Direct activities of Management office, Maintenance, Hygiene, and Security staff – minimum supervision of 20 staff members are required.
  • Ensure timely and accurate reporting for their building portfolio including vacancy and budget variances, staffing needs, upcoming inspections, and others, as needed.
  • Regularly visit the properties, inspects property operations, and review periodic reports from each property manager to determine the progress of occupancy and other KPIs.
  • Responsible for resolving resident relation issues and escalated issues from residents.
  • Work with property managers to recruit, retain and develop staff at all levels –Perform disciplinary activities. Performs performance evaluations on supervised employees.
  • Motivate associates, recognizing and assisting associates to grow by providing constructive feedback and ensuring proper training.
  • Inspect properties to ensure the highest standards are maintained; evaluate maintenance, grounds, and housekeeping operations in areas of efficiency.
  • Assist in or develop corrective programs for properties when needed.
  • Maximize income and control costs for each property.
  • Be responsible for monthly review of financial reporting and budget variance analysis with Property Management Teams. monitors and makes recommendations on budget performance.
  • Train and ensure Management Teams are utilizing their resources efficiently.
  • Work with the corporate office to ensure that risk management practices are implemented and followed.
  • Oversee, develop, and implement marketing/advertising plans across markets in conjunction with the Marketing/Brand Manager.
  • Review with managers and maintenance staff the preventative maintenance program.
  • Be responsible for property contracts.
  • Oversee the processing of work orders and invoicing.
  • Monitor Leasing/renewal activities through the management system.
  • Monitor internal processes of inventory control and purchasing.
  • Other related duties as assigned.

Minimum Requirements

  • Bachelor’s degree from an accredited university.
  • 3-5 years of property management experience or related field.
  • Ability to manage effective teams and develop strategic skills.
  • Excellent written, oral communication, and presentation skills.
  • Knowledge of financial management.
  • Strong customer service orientation.
  • Knowledge of on-site maintenance requirements including dealing with vendors and contractors.
  • Proficiency in MS Office Suite
  • Work independently with minimal supervision and be accountable for actions. Must be self-motivated.
  • Work efficiently and effectively under stressful situations.
  • Organize work, set priorities, and delegate with proper follow-up.
  • Collect and analyze data (Analytical).

How To Apply





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