PCEA Kikuyu Hospital – Information Technology Officer.

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PCEA Kikuyu Hospital is one of the leading Mission Hospitals which works to promote the well-being of all people through provision of holistic, quality affordable health services while witnessing the Love of Christ through healing. We provide specialized services in: – Ophthalmology, Orthopedic, Dental, Dialysis as well as General medical services. In collaboration with CBM, PKH seeks to fill the following position under the Vision Impact Project:


The Hospital is soliciting for qualified applicants for the position of Information Technology Officer who will be reporting to the Program Officer.

Job Summary:

The Information Technology Officer will deliver and maintain the Peek Capture application in the VIP and support users. He/she will take lead in managing the set up and ongoing performance of Peek Capture. The ITO will also be responsible for any IT related issues for the VIP project including system support to generate reports and data management

Position requirements:-

· Bachelors Degree in Computer Science or Information Technology.
· Experience in PEEKs Customer Support Center (Jira) or its equivalent.
· Experience in an IT support role.
· Knowledge of smartphones and in particular android-based devices.
· Familiarity with web-based applications e.g. websites, document creation and editing
· Experience of ticketing systems e.g. JIRA
· Ability to collaborate with teams in remote locations, communicating effectively both written and verbally.
· Proficiency in M&E frameworks and skills
· Experience in Public or Eye health programmes will be an advantage
· Highly organized & focused

Duties and responsibilities:

· Manage Admin settings, users, data, reporting and other functions.

· Lead in-country lab tests.

· Support Implementation Team Training.

· Technical support for the launch of the country programme.

· Ensure security of devices and data held on them.

· Support relationships with implementing teams/users in-country.

· Maintain expertise in the relevant Peek technical products.

· Support the smooth running of the programme from a technical standpoint liaising with Peek Customer support and users.

· Provide first line technical support to remote users to resolve problems that reasonably be supported in the country.

· To investigate user problems effectively to gain a full picture of the problem leading to the resolution of the same.

· Reproducing user problems in order to support the Peek DevOps team when they come to resolve the issue.

· Responding to Second Line Support and users on the ground in a timely fashion.

How to apply

Qualified candidates should use the online application form on the hospitals website. Applications should be received not later than 19th November 2021. PKH is an equal opportunity employer and does not charge any fee during the recruitment process.

Only shortlisted candidates will be contacted.





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