Absa Group Limited – Head Of Unsecured Lending.

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With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Reporting to the Head of Retail and SME Credit Risk, the role holder will be responsible for;

•Designing, developing, promoting and maintaining financial risk algorithms and models that measure customer credit risk profiles and match these to product arrangements, with a view to optimize profit.

•Develop strategies throughout the credit cycle including prospect targeting and acquisition, exposure management, customer marketing, collections and recoveries.

•Agree and be responsible for all change initiatives for consumer credit risk (retail and micro SME).

•Credit risk accountability into product reviews / new products

•Contribute to setting of consumer risk appetite.

•Accountability for consumer impaired debt portfolio and management of outsourcing partners.

•Policy formulation / circulars – owner of the consumer risk policies and procedures manuals.

•MI analysis and review.

•Liaison with other country and regional functions.

•Liaison with other Absa Kenya credit functions.

•Initiate, design, develop and implement new technologies and methodologies to improve the process efficiency and quality of the lending portfolio.

•Responsibility for the change benefits to ensure that the anticipated benefits are not only met but maximized.

•Scorecard reviews.

•Input into consumer credit risk staff performance development.

•Sampling responsibility to ensure credit quality is maintained.

•Development and delivery of risk training material.

Job Description

Additional Accountability:

Quality Assurance

Contribution to the product development to assure quality is integrated to product design.

Contribute to product and process design and development to build quality at design.

Contribute to Sales strategies to positively influence the target population and product uptake.

Stakeholder Engagement

Products, Absa Workplace Banking, Premier teams, Branch Network teams

Quality leadership that effectively translates to a favorable environment and effective stakeholder engagements.

Resource, organize and direct Analysts to assure high productivity.

Performance management to influence the Team to exceed target performance metrics.

Promote knowledge and awareness to all relevant stakeholders.

Collections Strategy

Liaise with the relevant risk management stakeholders in order to identify and manage the objectives of collection strategies to drive risk management.

Liaise with the relevant collection operations stakeholders to manage strategy execution and success.

Liaise with the relevant compliance and regulatory bodies to ensure adherence legislation and policies.

Collaborate in the  strategy sign-off process to ensure that all stakeholders are informed of proposed strategy changes and benefit or impact of these changes to the business.

Controls and Risk

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.


Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)




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