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JUNIOR REPAIR TECHNICIAN – RUIRU
Reports to: Repair Supervisor
Location: Distribution Centre (RUIRU)
Purpose: The repair technician will report to the Repair Supervisor and will be responsible for repair and refurbishment processes.
Repair and refurbish all BBOXX components/appliances
Escalate all unsolvable issues to product support
Follow BBOXX refurbishment processes
Maintain a clean and tidy working Bench
Use best practices in stock management
Accurately report of all repairs and refurbishments.
Diagnose issues using flowcharts & Bboxx online guides
Replace parts using standard workshop tools
Use BBOXX specific tools to re-programme control units
Use BBOXX software to record repair and refurbishments
Record all spare parts used
Discuss issues with product support
Use a root cause analysis framework to communicate clearly
Regularly tidy the refurbishment area
Make suggestions for processes improvement
Share best practices on how to repair BBOXX products
Qualification and Specifications:
Higher national diploma or diploma in electrical and electronic engineering or any other relevant qualifications.
NITA/ERC T2 certification will be considered as an added advantage
Experience of 1 year in electronics repair (e.g., home appliances)
Problem solving skills and ability to understand new concepts
Proficiency in Microsoft software Possesses a proficiency certificate/ICDL in Microsoft office suite
Resilient to stress with a positive attitude
Excellent oral and written communication skills as well as the ability to follow instructions
Has good analytical & time management skills
How To Apply