Church World Service – Case Processing Assistant II.

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Job Title: Case Processing Assistant II

Reports to: Case Processing Supervisor

Division: Immigration & Refugee Program+ (IRP+)

Department: Programs

Job Location: Nairobi, Kenya

Grade Level: 4 (N), Associate Specialist

Introduction:

Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.

Primary Purpose:

This position is responsible for applying in-depth USRAP knowledge to process refugee case files in the most efficient manner. The position will either work in Processing Support (Correspondence and Protection units), or will work in Case Processing in either the USCIS Admin Unit or the Medicals and Assurances Unit. The position is required to link identified errors to the overall pipeline, submit data report recommendations, and contribute to the overall case management of the USRAP pipeline, including counselling of refugee applicant in various capacities.

Experience:

  • Five (5) years of paid work experience is required
  • Prior paid work experience with CWS Africa is preferred

Skills:

Strong written and verbal English skills
Demonstrated computer skills, especially Microsoft Word, Excel and Outlook
Strong organizational and time management skills
Maintain a high performance standard with attention to detail
Take initiative in the development and completion of projects

Education & Certifications:

  • Bachelor’s Degree required or four years of paid work experience in lieu of a Bachelor’s degree required.

CLICK HERE TO APPLY

Close Date:

11/28/2021

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