Independent Policing Oversight Authority – Helpdesk Support Analyst (Re-Advertisement).

Get a free C.V. review by sending your C.V. to or click the following link. Submit C.V.! use the subject heading REVIEW.

IMPORTANT: Read the application instructions keenly, Never pay for a job interview or application.

Click the Links Below to Get Job Updates.


The Helpdesk Support Analyst will be responsible to Head of ICT through the Senior Systems and Networks Administrator.


a) Must be a citizen of Kenya;
b) Meets the requirements of Chapter six of the Constitution of Kenya (Clearance certificates to be presented during the interview).

Job Specification:

(i) Served in the grade of Help Desk Analyst for a minimum period of one (1) year in the Public or Private sector;
(ii) A Bachelor’s degree in any of the following fields: Business Information Technology, Information Communication Technology or equivalent qualification from a recognized institution; and

(iii) Certification in CCNA and MCSA.

(iv) ITIL foundation certification.

(v) Experience in hardware and helpdesk support

Required behavioural and Functional skills:

Candidates must be a person of integrity, demonstrate excellent interpersonal skills and be a team player;
Demonstrated high ethical standards;

Demonstrate professional competence, integrity and capability in work performance; and

Diligence with close attention to detail

Transparency and accountability

Creativity and innovation

How to apply:

Interested persons who meet the requirements should submit their application through Post Office, email or by hand delivery, clearly indicating the position and job reference number on the cover letter and envelope or email subject line, together with IPOA Employment form, detailed CV, copies of academic
certificates, national identity card, names and telephone contacts of three referees, so as to reach the Authority by Tuesday, 7th December, 2021 to:

Director/Chief Executive Officer,
Independent Policing Oversight Authority,

1st Ngong Avenue, ACK Garden Annex 2nd Floor,

P.O Box 23035 00100, NAIROBI.


Click here to download the IPOA Job Employment Form

Detailed job descriptions and specifications for the above positions are available in our website

IPOA is an equal opportunity employer and shall not in its recruitment discriminate on the basis of race, religion, colour, ethnic origin, political affiliation, sex or sexual orientation, pregnancy, marital status, disability, health or social status. Canvassing will lead to automatic disqualification.

IPOA does not engage any recruitment agencies and no medical examination is required before one attends an interview. IPOA does not charge a fee at any stage of the recruitment process (application, shortlisting or interview).

Only shortlisted candidates will be contacted.




Success! You're on the list.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Create a website or blog at

Up ↑

%d bloggers like this: