Médecins Sans Frontières (MSF) – Operations Manager.

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MSF is an international, independent medical humanitarian organisation. We provide medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare. We are a non-profit, self-governed, member-based organisation. MSF was founded in 1971 in Paris by a group of journalists and doctors. Today, we are a worldwide movement of more than 67,000 people.

MSF coordinates operations through collaborations between global offices. The ‘MSF Operational Centre Amsterdam’ (OCA) is a partnership that is composed of the partners MSF-Canada, MSF-Germany, MSF-SARA, MSF-Sweden, MSF-Holland and MSF-United Kingdom. MSF-OCA operates medical humanitarian interventions in about 25 countries with more than 11,000 staff.The office of MSF-Holland located in Amsterdam hosts more than 400 employees, offering direct support to MSF-OCA operations. Around 50 staff focus on recruitment, communication and fundraising in The Netherlands (MSF-Holland) and 350 staff are focused on supporting MSF-OCA operations.

At Médecins Sans Frontières (MSF) / Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. Our diversity fuels our innovation and connects us closer to our beneficiaries and the communities in which we work. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.

Operations Manager (100%)
Based in Nairobi, Kenya

In August 2020, the OCA Operations Department affirmed its support for moving significant parts of operational governance, decision making and capability out of Europe. This is done with the intention to ensure we are a global medical humanitarian organisation that better enacts the universal values we stand for, both for our staff and people we assist.  

It was therefore decided to create a new, decentralized Operational Support Team (Desk 6), located in Nairobi, Kenya, responsible for a standard portfolio of missions. The Desk will be operationally effective by early 2022.

The Nairobi set-up for Desk 6 will initially comprise of the Operational Manager and the Health Advisor but will expand to include support department advisors. Due to the location of the Desk in Nairobi, the Operational Manager will have to work in collaboration with the other MSF entities based in Kenya and the region and may be required to take on additional representation and external networking activities.

The Operations team is responsible for managing our field missions/countries. In this team, the Operations Managers are end responsible for the strategy, resource allocation, operationalisation, security, quality and advocacy of the medical humanitarian programs in a number of missions/countries.

A candidate with a strong sense of the MSF mission who

  • (Required) has at least 5 years of field experience in (medical) emergency aid in complex humanitarian contexts with MSF (or a comparable organisation)
  • (Required) and at least 3 years in a relevant management position;
  • has strong proven skills in management and leadership and who can act as a coach and inspire staff;
  • is capable of directing people of various disciplines and cultural backgrounds over time and distance;
  • has gained experience with a range of issues and responsibilities within the respective organisation, such as security management, policy formulation, financial and human resource management;
  • takes initiative and decisions and comes up with a vision based on his/her own judgment;
  • is capable of conceptual and analytical thinking, who is result oriented and has proven skills to translate concepts into practice;
  • Has good communication skills, including media and presentation skills (are essential), as well as an excellent command of English. Command of one or more of French, Swahili, or Arabic languages an advantage.
  • a medical profile is welcome, but not a necessity;
  • is willing to work long and irregular hours and travel (approximately 30%) at short notice.

How To Apply

If you recognise yourself in this profile and meet the requirements, we welcome you to apply directly via the link provided below on this page and upload a letter of motivation + Curriculum Vitae (in English) as one combined document (only applications with motivation will be included in the process).


 Applicants should send their curriculum vitae, motivation letter by 20th December 2021.

Selection will be by means of an interview foreseen in the week of 10th January 2022.




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