Nokia – VoLTE Core Engineer.

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Come create the technology that helps the world act together.

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

As Nokia’s growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

What you will learn and contribute to

— Proactively plans and performs advanced technical activities requiring knowledge in multiple areas or on a system level providing excellent Services to the customer.

— Prioritizes work based on customer and business impact and brings expertise to customer site on need basis.

— Passionate in Service of the Business and learning new technologies

Main Responsibility Area

— Provides support to Nokia Customers as Customer Support Engineer covering products from Nokia Core Portfolio

— Proactively identifies and solves demanding problems and communicates them to key stakeholders

— Participates as an expert in own technology area

— Participates in Emergency and 24/7 duty

— Is active in networking and knowledge sharing

— Develops processes, tools and working methods where necessary

— Participates in Nokia Core Portfolio product upgrades

Job Description

— Support installation, integration, acceptance testing, after sales support services and ongoing modification & configuration changes to the Nokia Core Portfolio (vIMS, NetNumber, A/I-SBC, MRF, Cloud Infra and Dell Hardware)

— Support installation, integration, acceptance testing, upgrades, and ongoing modification and configuration changes to the Core Portfolio Products

— Support installation, integration, acceptance testing, and ongoing modification and configuration changes to the Cloud Infra and Hardware

— Perform diagnostic troubleshooting and provide technical support assistance

— Integration with technical support engineers, operations & engineering teams

— Develop service documentation and procedures

— Perform first installs of new software, upgrades and hardware expansions.

— Perform system integration and regression tests.

— Should be able to troubleshoot the issues

— Process oriented

— Interaction with Customer and Partners

— On-call Support for Customers

Your skills and experience

— Engineer graduated in Telecommunications, IT or Electronic Engineering.

— Proven experience in IMS/VoLTE (preferably Nokia & 3 years or more)

— Experience in CS Core or SDM (preferably Nokia) will be a huge plus

— Sound knowledge of telecom protocols

— Ideal candidate should have experience of Cloud Computing

— Candidate with experience and/or certification in VMWare will be preferred

— Good working knowledge of UNIX or Linux Operating Systems.

— Good working knowledge of TCP / IP

— Good knowledge of VoIP protocols (SIP/RTP/MGCP)

— Experience in Programming languages (preferably Java)

— Experience in Scripting Languages (Python, Perl, Bash, etc.)

— Previous Integration & Operation experience and related wireless and test equipment knowledge

— Strong and demonstrated troubleshooting skills and abilities to debug and reproduce hardware, software, and networking problems including network performance and interoperability issues

— Experience of integration with OSS is highly desirable

— Knowledge of GSM and/or LTE networks highly desirable

— Hands-on experience with operating protocol analysers

— Working knowledge of SQL and Relational databases highly desirable

— Independent work ethics

— Excellent communication & interpersonal skills

— The ideal candidate will have 7-10 years of experience in GSM mobile switching of any vendor and excellent mobile telephony knowledge.

— Possess a Certificate / Diploma / Degree in Information Technology/Computer Engineering.

How To Apply

CLICK HERE TO APPLY

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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