National Social Security Fund (NSSF) – General Manager (Human Resource And Administration).

Get a free C.V. review by sending your C.V. to or click the following link. Submit C.V.! use the subject heading REVIEW.

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Reporting to the Managing Trustee, the General Manager (Human Resource and Administration) will be responsible for managing the Human Resource and Administration functions of the Fund by ensuring that the right strategies and processes exist for the attraction, development and retention of best-in-class talent to execute the Fund’s Strategy and Coordinating all general administrative services to ensure availability of the right resources to support productivity.


 Working with senior leadership to ensure that the right culture exists within the Fund and that there is a compelling employee value proposition to support attraction of the right talent and create a conducive work environment for staff.

 Formulate and ensure implementation of best practice in Human Resource Management and Administration strategies for the Fund.

 Keep abreast of local and global leading practices in Human Resource & Administration trends and make appropriate recommendations to the Managing Trustee and other departmental heads.

 Lead the development and implementation of human resources policies of the Fund in accordance with the Fund’s core values and Kenyan Labour laws and provide guidance to management in the interpretation and implementation of these.

 Advise on change management and shaping of the workforce in line with business needs and taking into account current HR trends.

 Set and continuously review employee engagement benchmarks and KPI’s based on best practice to align with the Fund’s strategy and advice on changes as appropriate.

 Lead the Collective Bargaining Agreement (CBA) negotiations and oversee its implementation.

 Ensure training and development of staff in line with the training needs.

 Develop and oversee the implementation of an effective and objective Performance Management System

 Coordinate administration services to ensure effective management of office premises (including utilities) and facilities, travel and accommodation and ensure these are secure and efficiently utilized.

 Liaise with the Information Technology and Quality Management departments to ensure the right level of process automation and quality standards are embedded in operations.

 Effectively and efficiently execute any other duty assigned by the Managing Trustee. 


 Minimum of ten (10) years’ work experience with at least five (5) years’ relevant experience at senior management role.

 Bachelor’s degree in the Social Sciences, Human Resource Management, Business Administration, or any other relevant discipline.

 Master’s degree in any of the above fields or a related discipline.

 Certified Human Resource Professional – CHRP (K).

 Registered member of the Institute of Human Resource Management (IHRM) and in good standing with a practicing certificate.


 Excellent knowledge of HR relevant laws, regulations and procedures

 Sound knowledge of strategies, tools and processes in organisation design and development of a large institution

 Demonstrable skill in talent acquisition, development of employees with special regard to diversity

 Knowledge and experience in performance management, monitoring and evaluation

 Experience in needs assessment and planning of staff training

 Experience in development of organisation culture

 Knowledge and experience in change management

 Expertise in resource management, office services, operations and logistics

 Experience in handling staff discipline, grievances, industrial dispute resolution, counselling, arbitration and conflict management

 Demonstrable knowledge of administration of a robust employee relations and welfare system for motivation, reward, and recognition

 Strong leadership, communication, alliance building and presentation skills

 Knowledge and experience in planning, budgeting, resource management and strategy implementation 


Send your application ,Curriculum Vitae and copies of your certificates and testiomonials by hand\Courier and email to the address below in an envelope that is clearly marked GENERAL MANAGER,indicating the position you are applying for or drop your application to the Managing Trustee’s Office,Social Security House,Bishops Road,Block ‘A’, Western Wing,3rd Floor.

The Chairman

Board of Trustees

National Social Security Fubd

P.O BOX 30599 – 00100



All applications must be received on or before 15th January,2022





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