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Safaricom – Revenue Management (Convergent Billing System) Engineer.

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Job Description

Revenue Management (Convergent Billing system) Engineer – (22000159)

Description

We are pleased to announce the following Job Opportunity in Digital IT Department within the Technology Division.  In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

Reporting to the Billing Engineering Lead- Revenue Management, the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey.  He /She will also carry out Operational activities to support the platform and the customer needs.

Detailed Description

Overall, the product development engineer will be charged with:

  • Participate in Product development life cycle activities .
  • Operation and Maintenance Activities
  • Reviews and contribute to the test cases, based on the services in scope.
  • Execution of SITs and supporting the UATS of new products & services
  • Ensuring quality and accuracy and that all customer related issues have been addressed.
  • Deep understanding of customer operations.
  • Passion to work with the team members
  • Automation of processes.

Qualifications

  • A degree in IT, computer science, Telecommunication or Electrical Engineering
  • 3 years working as an engineer in a telecommunications environment (vendor or operator)
  • strong Linux/Unix skills,
  • Strong database skills
  • Software development skills; Java or python programming
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Team player.
  • Organized and detail oriented.
  • Experience of Huawei Convergent Billing System (CBS) will be an added advantage
  • Knowledge of GSM technologies
  • Knowledge of Machine learning, Robotic Process Automation and Cloud technologies will be an added advantage.

CLICK HERE TO APPLY

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