Mercy Corps – Recruitment Officers.

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Job Details


No of Positions-(2)

Location- Lodwar(1) and Maralal(1)

Contract Duration-(2 months)


About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

The Department

The People and Culture(P&C) department responsible for providing effective P&C policies, procedures, and people-friendly guidelines and support within Mercy Corps Kenya, regional and global teams based in Kenya. This includes but is not limited to lead the support on talent acquisition & development; employee engagement coordination; country wide training & learning management; compensation & benefits administration; country wide performance management oversight; disciplinary & grievance handling; staff data management; staff disengagement management and third-party service provision management.

Position summary

The Recruitment Officers will be responsible for managing Mercy Corps’ Nawiri program recruitment efforts by providing full-cycle talent acquisition and recruitment support. The Officers will be part of a the MCK People &Culture team and fully dedicated to Nawiri recruitment drive for 60 days.  They will manage a portfolio that will range from 30+ Nawiri positions of varying levels and technical skills.

Essential Job Responsibilities


  • Execute full lifecycle recruitment activities in Nawiri as needed.
  • Revise position descriptions and advertise positions through HCM on Mercy Corps’ website.
  • Shortlist candidates based on established requirements and present them to the hiring manager.
  • Conduct interviews and provide summary notes to hiring managers then work with hiring manager to determine which candidates to invite for further interviews.
  • Draft interview guides when appropriate and guide post interview discussions, when appropriate, and help identify and execute next steps
  • Conduct reference checks and follow Mercy Corps established approval process to be able to negotiate offers.
  • Utilize applicant tracking system (HCM) to manage recruitment from requisition to hire, ensuring compliance with Mercy Corps practices and applicable labour laws.
  • Provide responsive, high-quality service to candidates with additional care for internal or former team members.
  • Process all new hire paperwork in coordination with MCK team

Supervisory Responsibility



Reports Directly to: Director of People and Culture

Dotted reporting line to: Senior People &Culture Officer

Works Directly With:  Kenya People and Culture Team, Global HR, People Systems team, program teams

Minimum Qualification and Transferable Skills

  • BA/S in a relevant field, or equivalent years of professional experience in related area
  • 3+years of experience in Recruiting or HR.
  • Ability to communicate and problem-solve effectively across diverse cultures and geographies.
  • Demonstrated ability to maintain confidential information.
  • Experience with Google Suite, Human Resources Information Systems (HRIS) and demonstrated skills in database management and record keeping is preferred. 
  • Ability to complete tasks with high quality outputs, meets deadlines and works well under pressure while building relationships with team members and stakeholders
  • Proven ability to design and lead change management projects to conclusion.
  • Experience in successfully guiding and orienting new team members

Success Factors 

The successful candidate is a problem solver, who is adept in successfully dealing with issues of complexity. They are a skilled communicator, able to develop strong relationships with stakeholders. They will be skilled at approaching complex problems and breaking down solutions into clear, actionable action steps. They will be able to work effectively and collaboratively, as a member of a highly visible team, whose performance is key to the ensuring success of Mercy Corps. They will have the ability to manage a wide variety of projects and maintain a focus on continuous improvement. They will also have a commitment to positive customer services and be able to navigate difficult conversation with both hiring managers and candidates as needed. 

Living Conditions / Environmental Conditions

These positions are based in Samburu and Turkana offices. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e learning courses upon hire and on an annual basis.


Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted.

Mercy Corps does not charge any fees at any stage of the recruitment process.

Travel Required





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