Safaricom Sacco – IT Support Administrator.

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Safaricom Sacco seeks to recruit top talent to join their innovative and transformative team. The position holder will be expected to maintain a healthy relation between all the internal and external stakeholders by responsibly providing user support, respond to daily technical enquiries and actively resolving user problems.

Duties and Responsibilities;

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems, networks and testing new technology. Timely respond to service issues and requests, providing technical support across the society.
  • Setting up accounts for new users and training staff members. Repairing and replacing equipment when necessary.
  • Uphold and enhance Information Security.
  • Develop and implement communication activities as needed.
  • Ensuring efficient flow of information to and from members and other stakeholders as and when required.

Minimum Qualification and Experience

  • BSC in Information Technology, Computer Science or Information and Communication Technology or any other related.
  • At least one-year working experience in related functions in a busy office.

Key Skills and competences:

  • Must have good understanding working in a robust IT environment
  • Excellent understanding and interpretation of user related challenges Strong Problem-solving skills
  • Interpersonal/formal communication (oral and written) skills. Planning and organising skills/ quality orientation.
  • Integrity and honesty Team player

Candidates who meet the minimum requirements to send their detailed application and CV including 3 referees to by and by 11th May 2022 with the job position you are applying for as the subject of the email. Must fill your details on google form incomplete applications will not be considered.

Due to the numerous number of applications received, only shortlisted candidates will be contacted.




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