Purpose of Role

The main purpose of this roleis primarily to lead and implement the resilience plan and Sustainable sourcing strategy for Tea in Africa

Qualifications & Experience Required

Relevant Experience

• Bachelor’s Degree in relevant field
• 4 years experience in logistics, sustainability or relevant experience

Key Skills

• Project Management
• Change Management
• Excellent communication and interpersonal skills
• Customer Service Mindset
• Ability to build relationships and teamwork

Accountabilities

Service

• Oversee TBO Directs and Auction logistics teams for service delivery as per agreed KPIs.
• Coordinate resolution of Customer complaints with respective suppliers through Corrective Action Plans within the agreed resolution timelines
• Oversee supplier relationship management for all shipping lines stipulated on the annual global freight agreement
• Responsible for the generation of shipping forecast and planning.
• Hold shipping lines accountable to agreed SLAs
• Oversee the implementation of customers’ shipping and handling requirements
• Lead for all TBO logistics issues mixing units and 3rd party service providers.
• Responsible for implementation of TBO Quality Management System (QMS)

Resilience

• Responsible for creating and implementing Port Resilience Plan in Mombasa
• Implement Business Continuity plan with main service provider for logistics
• Assists in developing a strategic sustainable service provider for logistics
• Responsible for increasing agility within logistics.
• Crisis Management within logistics

Sustainability

• Assure Rain Forest Alliance certification by tea suppliers across Africa
• Assists in the approach to develop Africa tea suppliers on Responsible Sourcing Policy (RSP)
• Ensure Responsible Supplier Plans audits
• In liaison with LM, coordinates implementation of Value Creation Projects (VCP)
• Implement Enhancing Livelihood projects within Tea Africa

Travel

As per job/site requirements, local travel likely

Leadership Behavior

Should meet expectations on the Unilever Standards of Leadershipopens in a new window behaviours relevant to this work level.

Key Interface

Internal

• TBO Directs and Auction Team
• Ekaterra Mixing Units blending leads
• Unilever Procurement with Purpose Team
• Ekaterra Sustainability/Responsible Sourcing team

External

• 3P Service providers – Tea brokers, shipping lines, warehouse.
• Non-Governmental Organizations
• Tea Suppliers

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