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Mastercard Foundation – Lead, Corporate Communications.

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ABOUT MASTERCARD FOUNDATION  

Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO. 

THE WORK AT THE FOUNDATION  

The Foundation has begun working within Canada in partnership with Indigenous communities and post-secondary institutions to listen, learn, and best understand how we can act in meaningful ways. The EleV strategy was co-created with Indigenous communities, young people, and partners to enable 30,000 Indigenous youth to complete their education and transition to dignified work aligned with their values and aspirations.  

As reflected in Canada’s Truth and Reconciliation Commission Calls to Action, education is a key driver of improved socio-economic well-being. Through building partnerships with Indigenous communities, we look to expand our initiative ultimately helping to support a generation of transformative Indigenous young leaders who will be change agents within their communities. We believe that by setting a bold target, we will encourage engagement across sectors and create momentum that will elevate the strengths and opportunities of Indigenous youth. In keeping with our approach, Indigenous communities and young people will be the drivers of this transformation. The program will promote innovations to address longer-term systemic change to achieve economic prosperity and social well-being within Indigenous communities. 

The EleV team oversees current and emerging partnerships related to Indigenous education. Consistent with our overall vision and Youth Africa Works strategy, we will share learnings and opportunities to connect across the work of the Foundation. While operating in distinct contexts, the centrality of youth voice and vision, affirmation of culture and identity, and priority to enhance community capacity for self-determination are common threads upon which our work is strengthened and reinforced. 

UNDERSTANDING AFRICA PROGRAMS AT THE FOUNDATION 

We have entered a very exciting time at the Foundation as we scale up our operations across Africa to realize our Young Africa Works strategy. Our role at the Mastercard Foundation is to be a catalyst. Our Young Africa Works strategy focuses on working with others to spur systemic change so young people have the opportunity to find work that is dignified and fulfilling.  

The Foundation has opened offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda, building a broader leadership presence in Africa to develop specific strategies that support youth employment.  Within a country, we work with governments, the private sector, educators, young people, and other funders to improve the quality of education and vocational training, prepare young people for the work force, expand access to financial services for entrepreneurs and small businesses, and connect job seekers to dignified and fulfilling work. 

We are ambitious and driven. Our values transcend and rise above everything else as our guide. We encourage you to bring your bold ideas, curiosity, and expertise to your work. We laugh at ourselves and with each other. We are a team. Our journey together makes our impact even more meaningful. 

If you are an experienced Corporate Communications professional looking to increase your impact, read on! 

THE OPPORTUNITY  

Reporting to the Head, Corporate Communications, the Lead, Corporate Communications will be responsible for managing the Foundation’s brand, reputation, and overseeing the development of a coherent brand story with corresponding design vocabulary. This position also develops a dissemination strategy to build awareness of the Foundation’s work and impact with relevant external stakeholders, including media. 

The successful candidate will be based in any of our listed offices in Africa; Rwanda, Ethiopia, Uganda, Kenya, Senegal, Ghana, and Nigeria.

WAYS YOU CAN CONTRIBUTE  

  • Lead measurement framework initiative and its roll out across the Public Affairs and Communications (PAC) team. Ensure measurement framework is properly being used by PAC team and updated as necessary. Provide annual summary on Corporate Communications measurement results. 
  • Develop and manage brand strategy, including the setting of style guides, brand guidelines, brand vision, narrative, and value proposition to support short- and long-term objectives. 
  • Plan and execute content metrics, reputation and brand measurement and ensure approach adapts to and reflects most recent insights and brand management best practices.
  • Ensure compliance with law (e.g., copyright and data protection). 
  • Lead the development and implementation of enterprise campaigns. Pro-actively identify enterprise-wide storytelling opportunities. 
  • Support launch of EleV in Canada working closely with Lead, Public Affairs and Communications Canada. 
  • Manage production and dissemination of Foundation signature publications (e.g., Youth Think Tank Report, Youth Voices, etc.)  
  • Work in close collaboration with other departments such as Research, Impact, Policy & Thought Leadership, Country Program Communications, and Legal & Compliance to ensure alignment on branding of Partner Programs and materials. 
  • Manage content gathering and asset management working closely with Program Communications (Canada and Africa) and Policy & Thought Leadership teams. This ensures that there is alignment across the organization in terms of our brand narrative and storytelling.  
  • Manage a team of vendors, including photographers, videographers, writers, editors, translators, proofreaders, and graphic designers. 
  • Lead brand architecture work and roll out across the Foundation.  
  • Lead biennial IPSOS reputation audit and preparation of summary report. 
  • Work with executive team, media, Public Affairs and Communications team, etc. to identify brand awareness opportunities.  
  • Manage integrated campaigns to elevate brand/Foundation awareness.  
  • Develop content or communications to create or promote brand awareness (e.g., brand video).  
  • Manage and update PAC Brand site on Intranet as necessary. 

WHO YOU ARE 

  • Bachelor’s Degree in Communications, Journalism, or Public Relations and/or other relevant certification. 
  • Minimum of 10 years of experience in the field of communications, journalism, or public relations. 
  • Demonstrated brand positioning and management experience. 
  • Experience working with senior leadership and in matrix environment. 
  • Understanding of content management systems and best practices in content strategy. 
  • Understanding of social media best practices and experience in gleaning insight from content metrics. 
  • Extensive experience in content development – including video and editorial. 
  • Understanding of branding design principles.
  • You are a strategic thinker with ability to focus on big picture.  
  • Ability to effectively collaborate with cross-functional teams to develop corporate programs to support Foundation goals and priorities.
  • Detail-oriented with strong leadership, mentoring, and coaching skills.
  • Excellent budgeting and time management skills. 
  • Consistently demonstrates good judgement and innovative thinking to resolve challenging issues. 
  • Ability to set and meet annual measurement metrics.
  • Flexible, adaptable, and able to execute a range of job duties and changing priorities. 
  • Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures. 
  • Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
  • Demonstrate a commitment to Mastercard Foundation’s values and vision.   

CLICK HERE TO APPLY

Deadline for Applications is May 25, 2022.  

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