Jubilee Insurance – Assistant Manager-Intermediary Management.

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Job Ref. No. JLIL056

Position: Assistant Manager-Intermediary Management

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania. For more information, visit

We currently have an exciting career opportunity for Assistant Manager-Intermediary Management. The position holder will report to the General Manager-Retail Life and Pensions and will be based at Head Office in Nairobi.

Role Purpose

The role holder will be responsible for managing the intermediary payroll, incentives and benefits aspects of Retail Life and Pensions in line with the strategic growth objectives. The role holder will achieve this by efficiently employing online initiatives, automations and have delivery focus to improve digital communication and outputs for intermediary administration through portals.

Main Responsibilities

  1. Administration of commissions, retainers, incentives, and any other payments pertaining to intermediaries within the retail product lines.
  2. Administration of the respective intermediaries’ portals and the IT liaison person in the event of any innovations required.
  3. Ensure the respective intermediaries modules maintain accurate and up to date data.
  4. Generate and interpret monthly reports pertaining to the sales force or as may from time to time.
  5. Stay up to date with the latest legislation and business process changes whilst effectively interpreting and communicating it to the agency management and intermediaries as needed.
  6. Investigating any issues raised and providing responses to intermediaries in an efficient manner.

Key Competencies

  1. Visionary Leadership
  2. Customer focus
  3. Market awareness
  4. Team spirit
  5. Ownership & commitment
  6. Continuous Innovation

Functional Skills

  1. Excellent oral, written and online communication skills
  2. Presentation skills
  3. Negotiation skills
  4. Business planning and tracking
  5. Time management
  6. Interpersonal skills


  • Bachelor’s Degree in Commerce (Insurance), Business or any other related field.
  • Knowledge of standard software packages
  • Knowledge of legislation governing insurance and retirement benefits in Kenya

Relevant Experience

Minimum 5 years’ experience in a similar role.

If you are qualified and seeking an exciting new challenge, please apply via quoting the Job Reference Number and Position by 12th May 2022. Only shortlisted candidates will be contacted.




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