Fairmont The Norfolk – Clinical Officer.

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Clinical Officer

To provide medical advice and services to the Hotel’s colleagues and guests as required to ensure their health, safety and well-being.

What is in it for you?

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing?

  • Attend to colleagues and guests in the clinic
  • Liaise and refer colleagues and Guests to the company Doctor on complicated matters.
  • Make progressive follow up to those admitted in hospital & report.
  • Organize the food handler’s tests and submit the reports on them as required
  • Be aware of management approved medical providers, refer colleagues to the same and communicate changes if any.
  • Act as the custodian of all medical information regarding colleagues’ i.e individual colleague medical expenditure, insurance information, approved hospital providers, approved doctors.
  • Work closely with the HR office for co-ordination of pre-employment checks
  • Ensure induction of new colleague on sexually transmitted diseases, HIV/Aids, prevention counseling.
  • Participate and initiate canteen menu reviews- to ensure colleagues get adequate food servings for a proper balanced diet and liaising with HR and the canteen chef on this.
  • Plan for health talks once every quarter and if not possible to get a doctor, organize to present a talk to colleagues on health, safety & general wellness.
  • Organize with local medical providers for medical check up to colleagues on competitive prices.
  • Ensure to maintain adequate stock
  • Ensure to check on a regular basis the first aid boxes in each department and ensure they are replenished.
  • Be an agent for behavioral change among colleagues by acting as a peer educator/ counselor
  • Train peer counselors, and educators to be agents of change in their respective departments
  • Participate in the identification of departmental peer counselors and workplace wellness champions
  • Come up with creative ideas and messages to colleagues to encourage exercising and keeping fit.
  • Organize monthly group therapies for colleagues who want to share experiences in their circles
  • Follow up with HR to ensure that wellness programs are provided for in the annual budget
  • Submitting monthly reports on monthly basis i.e. incidents/accidents report, sick offs analysis, medical expenditure
  • Liaising with HR officer on colleagues’ claims on medical expenses
  • Visiting and making contacts with all hospitals and doctors that we partner with for easier future follow up
  • Visit colleagues admitted in hospital and give a continuous report on their progress
  • Be in charge of colleagues notice boards, ensure information posted here is well organized and updated

Financial duties

  • Ensure drug purchase are in line with the budget and ensure the clinic does not run out stock for the necessary drugs and other items
  • Ensuring all invoices for colleagues treatment are checked and countersigned before forwarding to Accounts
  • Keeping proper records of medical expenses
  • Participate actively in any forecast or budgeting exercise relevant to Colleagues area

Material Responsibility Duties

  • Effectively manage and control of assets
  • Ensure faults and equipment not working properly are immediately reported.

Human Resources Duties

  • Ensure to follow weekly roster (timetable)
  • Ensure that all Human resources policies and procedures are adhered to.
  • Ensure that Lieu Days and Holiday are taken in a timely manner
  • Actively participate in any action plan relative to the colleague’s welfare and ensure that any points relevant to colleagues and guest are followed up.
  • Ensure to record Days off/Sick days

Training Duties

  • Organize HIV/AIDS and other health talks and look for relevant materials to be posted on colleagues notice boards
  • Organize trainings on any issues arising such as food poisoning, viral infection, Malaria on a regular basis
  • Ensure all training records are duly completed
  • Ensure training plans are done for all direct reports but also for any colleague working directly or in directly under your responsibility.
  • Attend Food training in order to be able to do audits in all F & B outlets

Health & Safety

  • Provide and ensure staff and colleagues work and reside in a safe environment.
  • Attend all Health & Safety training periodically scheduled
  • Participate in Health and Safety meetings
  • Be fully aware of Fire, Evacuation and bomb threat procedures, follow them and ensure the same are followed by all colleagues
  • Maintain the accident/incidents records

Food Hygiene Responsibilities

  • Ensure all food safety measures are taken and followed in the production and food service
  • Conducts monthly hygiene checks together with colleagues Restaurant Supervisor and Colleagues Head cook
  • Be fully aware of Hygiene standards as per FHR and local policies and procedures

Environmental Duties

  • Adhere to all environmental practices and initiates as per FHR and local standards

Your experience and skills include

  • Previous experience as a Hotel Nurse or a locum
  • College Certificate/Diploma in a related discipline
  • Self-confident, creative and proactive, able to prioritize and make effective decisions
  • Excellent interpersonal and communication skills, both written and verbal
  • Qualified &Registered nurse of Kenya

How To Apply





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