Strathmore University Business School – Office Administrator (Coaching Services Department).

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JOB TITLE:  Office Administrator – Coaching Services Department

DEPARTMENT: Strathmore University Business School

REPORTING TO: Business Development Manager -Coaching Services Department

JOB PURPOSE: To carry out administrative duties relating to the Coaching Department


  1. Manage and coordinate the coaching schedules: Oversee the coaching management system and maintain records on all coaching assignments and engagements including the specific terms of engagements, coaching sessions, and process documentation about
  2. Allocation of coaches to the various coaching programs
  3. Maintain clear and comprehensive records of departmental and client
  4. Liaise with the People and Culture office for contractual matters for the coaches. Follow up on the SBS fulfillment of contractual, obligations with the
  5. Liaise with relevant program managers and academic directors on coaching matters
  6. Monitor the coaching reports every month and submit the relevant report of the same to the director of
  7. Collect, monitor, and analyze feedback from participants and organizations on the SBS coaching and make recommendations on the
  8. Organize coaching debrief meetings and continuous learning sessions for
  9. Assist director of coaching to design and administer impact assessments on coaching clients
  10. Provide administrative services to the smooth running of coaching, coach training, and services
  11. Handling clients’ problems/queries in consultation with the Director
  12. Coordinating all correspondence to and from participants
  13. Assisting the Director, in monitoring the coaches’ performance of duties
  14. Any other duties that may be assigned to you


The post holder will be required to have and demonstrate evidence of the following qualifications, attributes, and skills:

  • Bachelor’s Degree in a business-related area
  • At least 1 year experience in an administrative support role preferably with experience in student administration or equivalent experience working in a busy office in an administrative
  • Proven time management and organizational skills, delivering work with a high degree of accuracy and attention to detail with minimal
  • Effective written and oral communication skills and the ability to positively discuss and negotiate with clients, members of the business community, and University staff in the provision of professional quality client
  • Knowledge of Strathmore Ethos and Ethics
  • With a high level of confidentiality and integrity

 How To Apply

If you are interested in the position and have the skills we are looking for, we would like to hear from you. Please forward an application letter together with a copy of your updated resume quoting ‘Office Administrator – Coaching Services Departmentto the People and Culture Manager, Strathmore University Business School, at by end of the day (5.30 pm) Friday, 20th May 2022.

Due to the large number of applications, we may receive, only the shortlisted applicants will be contacted.

Please be advised that Strathmore University Business School is an equal opportunity employer and does NOT ask for money from applicants under any circumstances during its recruitment process. Interested applicants are encouraged to exercise caution upon receiving any such interview opportunity that requires payment of any money.




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