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Turaco – General Manager – Kenya.

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About Turaco

It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world.

Turaco is a fast-growing financial services start-up in Africa that is bringing a new model to health and risk financing for emerging customers. Turaco offers subscription-based insurance products for the mass market bundled with regular transactions that people are already doing. Turaco works through business partnerships to offer affordable insurance products that add real value to people’s lives. At Turaco we value simplicity, communication, and transparency and strive to transform the way insurance works. When it comes to claims, our goal is to pay out and fast.

Turaco embraces diversity and inclusion in the workplace – we’re building a team where our differences complement each other and make us stronger. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Since launching in Feb 2019, Turaco has acquired 100,000+ end users. Over the next 24 months, that will grow to 1,000,000+ end users. We are growing very fast, and we’re looking for team members who can grow with us.

To learn more, visit www.turaco.insure

About the Role

Operating in a key leadership role for Turaco, the General Manager in Nigeria reports directly to the CEO and works closely with the Head of Growth. The General Manager will oversee all aspects of Nigeria’s business operations and is responsible for leading Turaco’s Kenya team, hiring and developing new employees, overseeing general operations including field sales and claims management, leading business development efforts, partner management, and underwriter management.

The General Manager will also have P&L responsibility, ensuring Turaco achieves revenue and gross margin targets, as well as managing Turaco’s Nigeria expenditures.

Key Roles & Responsibilities

  • Culture: create a business and develop a team that is full of people who believe in our vision and values. People who are ambitious and are committed to caring for and protecting everyone who needs protection in Kenya. People who do the right thing and have fun doing it.
  • P&L: own the P&L from both a revenue and cost standpoint. Ultimately responsible for making the business grow and be profitable.
  • Partnership Management: ensure successful execution of pilots, evolving them into long-term distribution partnerships, and managing all business partnerships with the support of your team.
  • Point of Contact: Act as the primary point of contact for all key accounts.
  • Underwriter Management: ensure Turaco Kenya maintains strong relationships with its Underwriting partners, as well as develop new partnerships as needed.
  • Sales/Business Development: Work with the CEO and Head of Business Development to, develop the partnership pipeline, lead new business efforts, draft, and present pitch decks, and move new partnerships through the sales process from pitch to contract signing.
  • Country Management: Lead country operations with the support of an in-country management team to create fantastic customer experiences, both for end-users and for business partners, and an amazing work environment for all in-country staff. All these while achieving all country operational objectives and KPIs.
  • Talent Building: relentlessly work to build an awesome team. Work with the People function to recruit, grow and reward colleagues in Kenya and firing decisions, goal setting, and people development.
  • Finance and Admin: Work closely with in-country finance teams on country finances, budgets, and expenditure approvals. This ensures Turaco meets local standards for financial reporting and tax filing
  • Legal & Compliance: Ensuring the Kenya Business is compliant with all regulatory requirements related to Insurance, Tax, Employment, and Business Operations.
  • Strategy: Work with the founders and company leadership teams to continually improve Turaco’s strategic position and planning. Regularly participating in strategy discussions or ideation.

Key Qualifications & Your Profile

  • Live Turaco’s values – care and protect, do the right thing, and have fun!
  • 6+ years of professional experience in a similar/related function, with experience in a leadership or management role. Start-up or entrepreneurial experience is a plus.
  • Have a commercial mindset, able to analyze data and market/country analytics, and to report on the effectiveness and efficiency of growth drivers
  • Proven analytical, business planning, and management skills.
  • Exhibit the ability to navigate ambiguity, juggle multiple tasks, think independently, demonstrate sound judgment, and problem solve.
  • Ability to create professional external-facing materials (e.g. pitch decks and concept notes.)
  • Really, seriously detail-oriented
  • Humble, collaborative team player
  • Outstanding communication and interpersonal skills
  • Experience with operational finance, revenue, and expense forecasting, and general company compliance.
  • Demonstrated high EQ and ability to develop and motivate your team.
  • Bachelor/Undergraduate degree with excellent grades; preference toward an MBA

Total Compensation & Benefits

Turaco offers a competitive salary commensurate with experience. We combine that with a mix of useful employment benefits like stock option plans and healthcare and a company culture that allows you to enjoy your work while making meaningful connections.

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