KEY PRIMARY RESPONSIBILITIES

Records Management

• Implement and maintain an efficient and effective registry management system for the adoption and use within the claims registry
• Sorting and arranging information and documents for filing according to the organization’s claims record management protocols
• Classifying, coding and indexing information and documents for inclusion in the claims registry systems
• Filing information and documents claims registry system
• Identifying and retrieving information and documents for users
• Recording file and document movements
• Labelling storage locations, and assembling and labelling new files
• Removing inactive and dead files
• Devising and ensuring the implementation of retention and disposal schedules in line with relevant legislation and regulations.
• Responding to enquiries relating to items maintained in the registry and as required, searching for, identifying and retrieving information and documents for users.

Electronic Document Management

• Coordinating the exercise of continuous scanning of physical documents following the electronic document management system protocols
• Ensure scanning of documents is done in a timely and efficient manner taking into consideration document indexing and assignment to claims handler as an EDMS tickets.
• Overseeing the management and use of the electronic documents management system (EDMS) within the claims department 
• Providing the relevant reports in relation to claims for management consumption

Key Deliverables

• To ensure a smooth transition of the department to go paperless with the available tools and proper archiving of documents without affecting the operations of the department.

ACADEMIC QUALIFICATIONS

• Degree in Records Management/Library studies

JOB SKILLS AND REQUIREMENTS

Key Competencies

• Visionary Leadership
• Entrepreneur Spirit
• Market Awareness
• Customer Focus
• Continuous Innovation
• Ownership & Commitment
• Team Spirit

Skills and Attributes

• Excellent Computer skills including the ability to operate the computerized library, database and graphics programmers at a proficient level
• Effective communication and organizational skills
• Accuracy and attention to detail
• Tact and discretion for dealing with confidential information
• Ability to work within minimum supervision.

PROFESSIONAL QUALIFICATIONS

• Relevant Professional Qualification

EXPERIENCE

Experience

• A minimum of 3 years of experience in a similar role within a reputable and very busy organization

Send mail to recruitment@apollo.co.ke