Concern Worldwide – Officer, Emergency Response.

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Job Title: Officer, Emergency Response

Reports to: County Programme Manager (Turkana), Senior Officer, Emergency Response and Disaster Risk Reduction (DRR)

Direct Reports: None

Job Location: Turkana (Candidates must be legally entitled to work in Kenya at the time of application – National Position)

Contract Details: Fixed Term, 11 (Eleven) Months, subject to availability of funds and performance

Job Summary:

The Officer, Emergency Response will support emergency responses at the county. Specifically, the officer will lead in beneficiary identification/ selection, validation, registration, and distribution both for directly implemented and in close coordination and collaboration with the implementation partner(s) at the county level. The position will be domiciled in the Livelihoods department, technically reporting to the Senior Officer, Emergency Response and Disaster Risk Reduction (DRR), with guidance of the Consortium Programme Manager/ Senior Manager, Livelihoods. At the County level, the officer will administratively report to the County Programme Manager.

Main Duties and Responsibilities

  • Acts as the Concern Kenya emergency response focal person at the County.
  • Oversee and coordinate rapid needs assessments following Concern’s SOPs and technical guidelines.
  • To assist in conducting market assessment and monitoring with the Concern’s livelihoods and M and E teams.
  • Coordinate data collection and analysis and oversee the implementation of emergency response activities.
  • Maintaining records and filing system for the program activities especially the distribution documents.
  • Support in the writing of program-related reports and any other ad-hoc report/proposal to highlight project activities and deliverables on a timely manner.
  • Disseminate Concern’s complaints and feedback mechanism in all the target locations.
  • Ensure accountability to affected populations is properly understood and followed by peers. Report any misconduct or breach in the Concern’s Code of Conduct.
  • Provide feedback to the complaints, response and feedback department regarding beneficiaries’ complaints received.
  • Represent Concern in coordination forums on emergency response at the County and sub county level.
  • Liaise with other humanitarian agencies and County government agencies undertaking emergency response operations.
  • Document progress made in the implementation of the emergency response operations on a monthly and quarterly basis. This will include but not limited to: document case studies and change stories, monthly and quarterly progress report plan, monthly and quarterly indicator tracker clearly showing progress made against the targets set out in the M&E plan/Logframe, pictorial and audio-visual recordings of project implementation and as will be defined by the line manager.
  • Participate and support in Concern led emergency response in other sectors in the county.


  • Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment.
  • Participating and contributing towards Concern’s emergency response, as and when necessary.
  • Take all possible measure to meet Core Humanitarian Standards (CHS).
  • Any other duties as assigned by the Line Manager.

Education, Qualifications & Experience Required

  • Bachelor’s degree in development studies, social sciences or relevant disciplines
  • 3 years’ relevant work experience in a similar role, with focus on project development, planning, implementation, monitoring, and evaluation.
  • Excellent oral and written skills; excellent drafting, formulation, reporting skills; Fluency in English is a must with an understanding of Swahili for communication and cross translation. Knowledge of at least one local language is an added advantage.

Skills and behaviours:

  • Strong communication and team-work skills
  • Excellent report writing skills.
  • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners and donors, including grassroots community members, religious and youth organizations, and authorities at different levels.
  • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment.
  • Field experience in a humanitarian operation also highly desirable.


  • Aware of self and adapts and uses abilities to work well with others.
  • Systematically develops plans, makes clear, informed and timely decisions.
  • Acts to inspire others, supports them to achieve excellent results.
  • Engages with others inside and outside the organisation, gathers and shares a wider knowledge of issues relevant to Concern’s work
  • Focused on continual improvement; seeks out, develops and successfully implements new ideas

Safeguarding at Concern: Code of Conduct and its Associated Policies

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a consultancy opportunity with Concern Worldwide will be expected to sign the Concern Code of Conduct and Associated Policies as an appendix to their consultancy contract. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to do consultancy work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, being hired as a consultant with Concern is subject to a range of vetting checks, including criminal background checking.

Concern’ is the trading name of ‘Concern Worldwide’, a company limited by guarantee, registered number 39647; registered charity number CHY 5745, registered in Ireland, registered address is 52-55 Lower Camden Street, Dublin 2, Ireland. Follow Concern online: www.concern.net

How to apply

Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to nairobi.hr@concern.net with the subject of the email as “Officer, Emergency Response ’’ on or before Monday, 27th June 2022 “. Only short-listed candidates will be contacted for interview.

Concern Worldwide is an equal opportunity employer and does not charge a fee at any stage of recruitment process (for application, written test, interview, training, medical examination etc.) nor act through recruitment agents. This is applicable for all opportunities including staff and interns.




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