Co-op Consultancy & Bancassurance Intermediary Limited (CCBI) – SME Relationship Officer.

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SME Relationship Officer – REF: SRM/06/22

Job expires on July 7, 2022

Our client is a medium-sized Deposit Taking Sacco based in Nairobi that seeks to recruit a suitably qualified person to fill the position of SME Relationship Officer.
Reporting to the Credit Manager will be responsible for the recruitment of new customers, managing existing business clientele, maintaining a quality loan portfolio, and cross-selling the Sacco products.


  1. Achieve monthly sales and collection targets.
  2. Explore business opportunities.
  3. Analyze the Creditworthiness of the customers.
  4. Loan disbursement and portfolio management.
  5. Maintain a healthy relationship with customers and stakeholders.
  6. Maintain excellent customer experience.


  1. A business degree (Business Management/Administration, Banking, Economics, Statistics or related field) from a recognized University with at least 3 years experience; OR a Diploma in Credit Management with at least 5 years experience in a Financial institution dealing with SME Market. 
  2. Professional qualifications in Credit Management (CCP) or equivalent. 
  3. Strong analytical skills, excellent communication, negotiation skills, and interpersonal skills, focused, self-driven and attentive to detail.


  1. A high level of integrity. 
  2. Self-driven person and works under no supervision.
  3. Good analytical skills using available computer software. 
  4. Good and effective report writing & presentation skills.
  5. Independent-minded and objective.
  6. To apply for this position, fill out the CCIA Recruitment form using the link below and submit it online by 7th July 2022.




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Human Capital Resources and Solutions.

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