Avenue Healthcare – Nurse in Charge.

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Position  :  Nurse In charge
Department  :  Nursing
Reports to  :  Nursing Services Manager
Location  :  Garden City & Greenspan
No. of Posts  :  2
Application Deadline  :  2022-07-08

Job Objective/Purpose

The Nurse in Charge is responsible for the smooth and efficient patient flow within the clinic. Delegates assignments and provides supervision for the nursing & support staff in accordance with their level of training and the patient’s acuity. Works in cooperation with medical providers to ensure the quality of patient care.  

Key Responsibilities

  1. Supervising and ensuring delivery of a professional and high standard of nursing care within the section while leading a team of nurses and customer service assistants in delivering individual and team targets.
  2. Monitor and ensure clients satisfaction and proactively manage their complaints as they arise as well as ensuring collection of patient feedback and its analysis.
  3. Review and ensure that nursing care plans are scientific, evidence based and address the  priority needs of the patients.
  4. Engage with doctors and other care providers regarding patients’ plan of care and care solutions with emphasis on a team-based problem-solving approach to provide unified approach to patient care.
  5. Maintaining the inventory of all assets in the section and ensuring minimal stock of consumables and drugs is maintained in the section sub stores.
  6. Ensure real time billing of procedures and accurate transfer of consumables from pharmacy stocks.
  7. Directly supervise and ensure timely customer service within the agreed turnaround time. 
  8. Ensuring proper and timely documentation, maintaining proper records, confidentiality, and always handing over between shifts. 
  9. Participate in development and ensure implementation of organizational and departmental policies and procedures (SOPs) and quality improvement plans in the section including infection prevention.
  10. Spearhead clinic quality agenda in line with organizational quality goals
  11. Ensuring all planned sectional activities are geared towards meeting growth and quality objectives. 
  12. Preparing routine reports as required. 
  13. Preparing monthly work schedules (ROTA) and supervising section operations and staff.
  14. Providing leadership ensuring, employee development, employee engagement and   performance management to deliver departmental objectives and goals.
  15. Control the departmental budget within the agreed parameters by ensuring efficient utilization of resources to maximize effect and take charge on stock control.
  16. Participate in business development and marketing activities and follow up on customer feedback
  17. Ensure safe and clean environment for staff patient/clients and visitors compliance with policies and protocols including health and safety, risk management and critical incident reporting.

Personal Specifications

  1. Recognized diploma with professional qualification at diploma level or Bachelor of Science in Nursing
  2. More than 4 years post registration experience
  3. Proven Leadership skills 
  4. Excellent interpersonal and communication skills
  5. Should be reliable
  6. Customer focus
  7. Strong analytical and reporting skills
  8. Ethical


Only shortlisted candidates will be contacted. Avenue Healthcare is an Equal Opportunity Employer




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