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Kenya Vision 2030 Delivery Secretariat – Principal Public Relations and Communication Officer.

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PRINCIPAL PUBLIC RELATIONS AND COMMUNICATIONS OFFICER, (VDS 3)

Job Description

An Officer at this level will report to Director Corporate Communications & Strategy.

Duties and responsibilities at this level will entail: –

  • Implementing public relations programmes and projects to support Vision 2030.
  • Analyzing and maintaining data relevant to the formulation, implementation, management, analysis and review of communication policies, procedures and practices that would promote public relations and communication of Vision 2030 programmes and projects locally and internationally.
  • Developing communication programmes and projects in all Directorates to support the Vision 2030 and ensure information consistency in all VDS internal and external communication.
  • Undertaking public relations research to develop and execute sound corporate public relations and communication strategies for Vision 2030.
  • Identifying and coordinating the planning, design, development, and implementation of public relations of programmes/projects to support the VDS.
  • Organizing and managing corporate events that promote and support Vision 2030; and coordinating sectoral communication campaigns on Vision 2030 projects and programmes.
  • Responsible for resolution of customer complaints lodged through the Commission on Administrative Justice (Office of the Ombudsman), compiling, and submitting the periodic reports to the Office of the Ombudsman.
  • Overseeing the provision of efficient service delivery in response to customer enquiries through email, social media, calls, and walk-in customers, in line with the VDS’ Citizen Service Delivery Charter and disseminating various customer care issues to relevant Heads for appropriate action.
  • Develop and edit public relations correspondences such as press releases, speeches, briefs, memos and adverts for the Secretariat to ensure key messages are properly relayed to internal and external publics.
  • Conducting brand audit surveys to determine how the Secretariat is viewed by prospects, stakeholders, employees and the general public.
  • Manage the website’s content and maintain an interactive and technologically based media to build communication between the organization and the public.
  • Develop in-house publications ie newsletters and/or periodicals etc to ensure conformity to the corporate brand.
  • Maintain an interactive and technologically based media to build communication between the organization and the public while understanding of all media channels and disciplines, with the ability to develop ideas and strategies across all channels.
  • Periodic preparation of detailed media monitoring and other relevant reports for management decision making including program deliverables for reporting, including establishing reporting schedules and drafting reporting templates.
  • Responsible for collaborating, leading, and influencing others across various disciplines both verbally and in concise presentations.
  •  Responsible for maintaining current and establish new measurement metrics and benchmarks for communications and external relations to improve visibility on progress.
  • Working with the creative, media and social teams to ensure coherence of information across various audiences.
  •  Co-ordinating and evaluating corporate social responsibility projects and programmes.

 Job Specifications

 For appointment to this grade, an officer must have:-

  • Master’s degree in any of the following disciplines: – Mass Communication, Corporate Communication, Development Communication, Journalism, Media Studies, Public Relations, or its equivalent qualification from a recognized institution.
  • Bachelor’s degree in any of the following disciplines: – Mass Communication, Corporate Communication, Development Communication, Journalism, Media Studies, Public Relations, or its equivalent qualification from a recognized institution.
  • Must have served as Chief Public Relations and Communications Officer or equivalent position for a period lasting not less than three (3) years OR have at least twelve (12) years relevant professional experience, five [5] of which should be at senior management level in public and/or private sector.
  • Be a member of a recognized professional body such as Chartered Institute of Public relations Society of Kenya or any other relevant professional body.
  • Certificate in a Management course lasting not less than four (4) weeks from a recognized institution.
  • Certificate in computer applications from a recognized institution.
  • Demonstrated capability in the management, strategy, public relations and communication function.
  • Professional qualification in public relations, communications, customer experience or marketing or relevant field (Added advantage).
  • Have excellent interaction and presentation skills, a good understanding of key issues and challenges facing social sector in Kenya.
  • Should be able to initiate and adopt results-based management.
  • Proficiency and experience in computerized systems.
  • Meet the provision of Chapter Six of the Constitution
  • Demonstrate results in work performance.

Required Skills and Competencies

  1. Ability to work under pressure.
  2. Knowledge of best practices in Customer Experience
  3. Knowledge of Brand & Product Marketing
  4. Digital Media Management
  5. Project management skills
  6. Communication skills
  7. Reporting skills
  8. Competitive analysis
  9. Analytical skills
  10. Negotiation skills
  11. Interpersonal skills
  12. Reliability & Dependability
  13. Creativity and Innovative
  14. Emotional Intelligence

Key Attributes

The following key attributes will be required for ALL positions; –

  1. Must be a visionary, transformative and results-oriented strategic thinker.
  2. Ability to work in a multi-cultural and multiethnic and multi-disciplinary environment with sensitivity and respect for diversity.
  3. Excellent organizational, interpersonal and communication skills.
  4. Capacity to work under pressure to meet strict deadlines and deliver demonstrable results.
  5. Be self-driven, a team-player and a mentor/coach; and
  6. Ability to cultivate partnership and collaborations.

Terms of Service

All positions are on contract terms for a period of three years, renewable subject to satisfactory performance. All positions attract a competitive salary and other benefits.

How to Apply:

ALL Applications.

  • Shall start with an online application at: https://forms.gle/oeyBJvJZfR1k1Mw27
  • Should be clearly marked “Application for the position applied” on the envelope/subject line.
  • Each application should be accompanied by detailed curriculum vitae, copies of relevant academic and professional certificates, national identity card or passport, testimonials and other relevant supporting documents. Scanned copies of these documents must accompany an online application.

All applications submitted in hard copy should have the ‘Advert No.” clearly marked on the envelope and submitted in any ONE of the following ways:

Manual applications should be addressed, and hand delivered OR posted to:

The Director General

Kenya Vision 2030 Delivery Secretariat

BRITAM Centre, 7th Floor

Mara/Ragati Road Junction, Upper Hill

P.O. Box 52301-00200 Nairobi, Kenya

Online applications should be e-mailed as PDF attachment to vacancy@vision2030.go.ke

Note: Compliance with Chapter Six of the Constitution

Shortlisted candidates shall be required to submit the following documents to signify compliance with Chapter Six of the Constitution.

  • Tax compliance certificate from the Kenya Revenue Authority.
  • Clearance certificate from the Higher Education Loans Board.
  • Clearance from Ethics and Anti-Corruption Commission.
  • Certificate of good conduct from the Directorate of Criminal Investigation Department; and
  • Certificate from a Credit Reference Bureau.

 

Details on the job specifications of each vacancy can be obtained on website http://vision2030.go.ke/vacancies/.

“Women, Minorities, Marginalized and Persons living with disability are encouraged to apply”. All applications should be submitted not later than 29th July 2022 at 5.00pm. Shortlisted candidates must meet Chapter Six (6) requirements of the Constitution. Further information can be obtained on website: http://www.vision2030.go.ke

 

The Kenya Vision 2030 Delivery Secretariat is an equal opportunity employer.

 

Only shortlisted candidates will be contacted.

 

The Director General

Kenya Vision 2030 Delivery Secretariat

Britam Centre, 7th Floor

Mara/Ragati Road Junction, Upper Hill

P.O. Box 52301-00200 Nairobi, Kenya

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