Danish Refugee Council (DRC) – Protection Officer (Nairobi).

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Overall purpose of the role: 

The responsibility of the Protection Officer is to lead and oversee protection work in a four-year Financial Inclusion project funded by SIDA. The project is led by the Danish Refugee Council (DRC) in collaboration with Pangea Trust, a sharia finance partner, a digital partner, FSD (Financial Sector Deepening Kenya) and Kenya Commercial Bank (KCB). Under the direct supervision of the Financial Inclusion Project Manager, the Protection Officer is to provide strategic and technical contribution in the day to day implementation to ensure sound deliverables of all protection tasks within the project context and design. 

He/ She will closely work with other urban project teams to enhance programmatic integration and complementarities. The role will also be responsible for the technical supervision and contribute to recruitment and management of protection project assistant, community engagement worker and will undertake other duties as assigned by the Financial Inclusion Project Manager in a matrix management arrangement with the Urban Area Manager and technical backstopping from the DRC Regional Protection Advisor to ensure the project expectations are met.



R1. Project Management/Development, Monitoring & Evaluation:

  • Plan, oversee and support the broad implementation of protection activities in urban program. 
  • Provide assessment to vulnerable Persons of Concern and survivors of S/GBV ensuring individual and group level support is done with regular case reviews and file audits
  • Ensure provision of professional and confidential protection – psychosocial services to survivors of GBV and other beneficiaries through a survivor-centered case management approach. 
  • Take lead in design and development of sector concept notes and proposals.
  • Facilitate formation of support groups for survivors of SGBV and other vulnerable groups.
  • Take lead in protection data analysis and maintain a reliable beneficiary database inline with data protection policy/guidelines.
  • Take lead in the implementation of prevention activities like EMAP and other GBV prevention tools
  • Submit timely and high-quality activity and donor and internal progress reports that includes documentation of program milestones through case studies and human-interest stories for influencing impact at scale and contributing to fundraising.
  • Lead protection team in project kick-off, review and project closure meetings including periodic program review and planning meetings and external meetings as often and as requested by the supervisor.
  • Ensure project staff adhere to CHS Principles in project implementation; participate in CHS audits and support M&E plan. 

R2. Technical Implementation

  • Mainstream protection in financial inclusion and protection of vulnerable populations ensuring adherence of rights, safety, dignity and accountability of vulnerable populations. 
  • Conduct progressive protection monitoring and follow ups to check on progress of CSLA (community savings loans association) groups and individuals with various individual protection, GBV and PSS issues that are affecting their full engagement in the financial inclusion ecosystem. 
  • Develop a protection trigger system alongside a financial trigger system that monitors any change in the protection situation, elevating participants to a higher level that triggers additional support and counselling as a form of early detection to reduce any negative behaviors as a result of financial stress.
  • Provide individual and group therapy to persons of concern facing any mental health issues hindering them from fully thriving in financial inclusion ecosystem.

R3. Coordination & Partnership:

  • Develop and maintain effective working relationships with all stakeholders, including urban refugee and host community members and leaders, NGOs, UN agencies, and other DRC team members to enhance multi-agency and multi-sectoral cooperation and coordination on response activities.
  • Promote collaboration and synergy between refugee focused interventions and the host communities. 
  • Actively participate and maintain a strong working relationship with protection cluster and related working groups to support the provision of quality services to persons of concern.

R4. Budget Management:

  • Support in ensuring sound budget expenditure and adherence to DRC financial procedures and donor requirements as related to the protection sector. 
  • Draft spending plans, procurement plans, and work plans based on protection activities and budgets.

R5. Staff Supervision 

  • Mentor, provide technical supervision, capacity building and facilitate performance development to protection project assistant and a protection community engagement facilitator 


Experience and technical competencies:

  • Minimum of 3 years’+ field experience in leading and managing protection programming in an International NGO’ or other relevant agency and comprehension of behavior change communication strategies such as EMAP, SASA! 
  • Technical experience in protection programming including casemanagement,GBV programing(prevention and response),conflict sensitivity analysis and Psychosocial support.
  • Problem solving and conflict resolution skills and ability to work in a challenging environment, reporting and meeting the set deadlines.
  • Strong project management skills, with experience managing multiple location and project budget. 
  • Experience working in urban displacement responses in multi-sectoral interventions.
  • Strong planning, organization and problem-solving skills with ability to work both independently and within a team in a demanding working environment.
  • Good analytical and strategic planning skills.
  • A demonstrated ability to build and maintain relationships with host governments, donors, partners, local organizations, and other stakeholders.
  • Good level communication and interpersonal skills. 


  • Bachelor’s degree in Sociology -major Counseling and/or Psychology, Social Work
  • Fluent in written and spoken English and Swahili.

DRC’s Core competencies: 

  • Striving for excellence: you focus on reaching results while ensuring an efficient process.
  • Collaborating: you involve relevant parties and encourage feedback.
  • Taking the lead: you take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: you act in line with our vision and value

Contract duration:  12 months. Renewal subject to performance and funding. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.
Availability: August 2022
Duty station: Nairobi
Key stakeholders:                                                                                   
Internal: Programme Management Unit, M&E staff, implementing field teams, senior management team and support service team
External: Technical Working Group(s), refugee and host communities, Local and National Government Authorities, relevant NGOs/CBOs and humanitarian agencies, including DRC Partners and donors as appropriate.  


DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework (http://www.drc.dk/HAF.4265.0.html)

Application Process:
Qualified candidates are invited to submit their applications, which should include a 1-page cover letter clearly stating their motivation, and qualifications and a CV. Applications should include contact details of three professional referees who have supervised the candidate in the last five years. One referee must be the applicant’s most recent manager. Only applications that address the stipulated duties and meet the required qualifications will be considered.  
We only accept applications sent via our online-application form on http://www.drc.ngo under Vacancies.


Applications should be sent no later than: 18th July 2022.

Gender Equality: 
DRC is committed to achieving gender parity in staffing at all levels.  In light of this, female candidates and those from minority groups are strongly encouraged to apply.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

Providing equal opportunities
We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.

Promoting high standards
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.




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