Médecins Sans Frontières (MSF) – Change and Communication Officer – Access to Medicine Roadmap Project.

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Duration: From August 2022 to March 2023 with possible extension

Contract: Consultancy contract for 120 to 140 days (remote)

or short-term employment contract in any MSF Office, with possibilities of travel to Europe for meetings

Reporting to: Access to Medicine Roadmap (AM) Project Leader initially

Deadline for applications: 24 July 2022


Médecins Sans Frontières (MSF) is an international independent medical humanitarian action-driven organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation. 26 associations, 23 sections, and 16 branch offices make-up the international movement and work in partnership around 6 operational entities.


Access to adapted and affordable medical products is critical to meeting the health needs of the populations MSF assists. MSF has launched a multi-step consultation and analysis process to help redefine its strategy to improving access to health products used for medical care. The project is nearing completion requiring final consultations and re-design of a proposal to improve MSF’s organisational model to deliver its ambitions to improve access to products for healthcare . The final project proposal will be voted at the Executive Committee of MSF’s movement.


The Change and Communication Officer reports to and is managed by the AM Project Leader until the vote at the Executive Committee takes place, after which reporting line will be subject to change. Overall accountability will be to the Secretary General of MSF International. 


In order to finalise the objectives of MSF’s new strategy on access to health products, the purpose of this work is to:

Ensure project’s activities and outputs, outcomes of proposal vote and implications are mapped, analysed and communicated clearly, reaching and engaging with targeted audiences.


In close collaboration and under the guidance of the Project Leader, and drawing the expertise, views and perspectives and support of other team members and MSF key stakeholders, the Change and Communication Officer:

  1. Advises the Project Leader and the Chair of the Access to Medicines Task Force on:
  • communication approaches and development of key messages in relation to project’s outputs and outcomes
  • change management approaches relevant to project goals and outcomes
  • identification of risks and opportunities to project mandate and implementation of outcomes
  1. Develops, maintains, and monitors ‘push’ and ‘pull’ internal communications tools (i.e. SharePoint site, Yammer Group, Newsletter, Events, etc.) specifying Why/How/What/Whom/When; Scope in/out, etc. to explain and manage expectations regarding Access to Medicine Roadmap Project and its outomes
  2. Supports Project Team to ensure that key material produced by the Project is clear, engaging and accessible by target audiences
  3. Co-ordinates with associative related communication activities and support as appropriate
  4. Other duties as per the project’s requirements

Job requirements

  1. Demonstrated experience handling complex internal communication campaigns and/or change management projects
  2. Excellent communication skills, with an ability present complex information succinctly
  3. Working knowledge of web-based communication tools (Microsoft Sharepoint, Yammer especially)
  4. Experience of producing online marketing and internal professional materials
  5. Strong communicator who works well independently and with a multi-cultural team
  6. Experience in working across different cultures and time zones
  7. Fluent in English (C2 CEF) . Fluency in French, Arabic and/or Spanish a strong asset
  8. Experience working with MSF or other international not-for-profit organizations

Only shortlisted candidates will be contacted

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, ethnicities, religions, beliefs, ability status, and all other diversity characteristics.



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