Rentokil Initial – HR Officer East Africa.

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Rentokil Initial:

Rentokil Initial is a Global services company employing over 45,000 colleagues across 85 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development

Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

Our family of businesses:

Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.

We operate in over 65 countries and we are ranked in the top 3 in 63 of those.

We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.

Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.

Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We operate in over 40 countries and we are ranked in the top 3 in 38 of those. We produce high quality, tailored hygiene product ranges for washrooms – across all sectors and industries where our customers look to us for our knowledge and integrity

Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe South Africa, Sub Sahara and Australia.

We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country.


A vacancy has arisen for an HR Officer, East Africa. This role has the immediate potential to grow depending on performance.Based in the Nairobi office, you will support HR operations within Kenya, Uganda & Tanzania.

The HR Officer role entails providing HR support on process and records on a day-to-day basis, specifically in areas relating to Recruitment, Employee Remuneration and Benefits, Learning and Development, Organisational Development, Roles Changes, and Terminations. To be successful, you must be able to apply and interpret Policies, and correct Job Profiling and Grading. The role is a key support to the Regional Managing and HR Director in providing this comprehensive service, and support on legislative reports and compliance as well as special projects.

Your day-to-day responsibilities will include:

  • Drive and support regional communication and implementation of human resource policies and procedures.
  • This includes managing the disciplinary process from end to end as and when required Support effective on-boarding and Induction programs driving a rigorous induction and onboarding process, to ensure the attraction and retention of quality front line staff.
  • Identifying potential risks/barriers against training initiatives, and leveraging tools that enhance skills and competency development – e.g (U+; SPA/TPA & other Assessment tools)
  • Implement and monitor annual training aligned to regional plans.
  • Ensure identified up training interventions and gaps are addressed via –OnClass or Online (U+), and on the Job.
  • Facilitate Awareness on HSE and related mandatory employee programmes such as Pink Note and SHE Golden Rules training
  • Facilitate Awareness on HSE and related employee programmes, support the SHE officer drive the yearly and compliance SHE training
  • Own and administer mandatory compliance training for the business in line with key policies including Code of Conduct, Data Privacy, other ethics and integrity policies, among others
  • Ensure compliance and understanding of the PDR process including TPA & SPA for seamless quarterly and year-end reporting
  • Support and offer effective advice on Performance management issues, and personally manage poor performance/Incapacity cases.
  • Developing and managing databases of the index /on-line system for critical records; like Job Descriptions; Grading and policies.
  • Liaising with payroll on workforce reports, administering and preparing source documentation for new intake, probations, and terminations, to provide accurate data for management information reports and documents.
  • Manage and maintain SPEED portal on leave and Absence, as well as HR policy Index
  • Custodian of maintaining HR reports for both local and Group reporting – HRI reporting – Productivity reporting (monthly) SPEED.
  • Coordinate staff recruitment through internal applicant application and tracking tools, and selection through communication with various head hunters to ensure a timely and organised procedure to hire staff in the company, which promotes equal opportunity employer, is carried out.
  • Deliver quality recruitment process and candidates towards more diversified teams
  • Management of employee benefits and appropriate reviews.
  • Maintain and manage seamless relationships with benefits providers (Pension &, GLA/GPA & medical schemes)
  • Maintain industrial relations, deal with the labour officials, the union and FKE on matters pertaining to staff and ensure the company is in compliance with labour laws.
  • Succession Management:Assist the business unit’s leadership to identify potential successors and assess their readiness by using objective methods
  • Management of Front Desk and HR Staff development and performance
  • Support Key HR projects : YVC, Salary surveys, Acquisition Integration due diligence and staff acquisitions
  • Support the MD in coordination of Key safety programs e.g. Covid-19 committee
  • Support local managers on IR /union matters and Labour Court representation. Liaison with external HR stakeholders and legislators
  • Develop training programs and budgets in liaison with line managers and the SSA Learning & Development Manager, administer proper execution of yearly training and post training reviews, to ensure training meets its purpose.Liaise with NITA to ensure reimbursement of training costs where applicable
  • Manage relationships with company insurance brokers and review insurance covers for value for money, ensuring no exposure to liabilities, and renewals are coordinated timely.
  • Coordinate the incident and accident investigation and reporting to insurance for necessary claims, educate staff on relevant insurance policy provisions
  • Coordinate and support the CSR agenda with relevant stakeholders
  • Design and coordinate relevant staff engagement programs as may be appropriate, e.g. staff monthly meetings & awards, year end parties and other ad hoc motivation plans.

Do you have what it takes? If you want to be considered for this role you will need:

  • Relevant HR/tertiary degree/ certification
  • Successful track record in HR management/Labour Laws
  • Minimum 7 years of proven experience in similar role
  • Computer literacy – MS Office, Internet tools , Google systems
  • Experience in business partnership with Line management
  • Strong orientation/connection with the values of service, relationships and teamwork, and Customer!
  • Quality orientation /attention to detail
  • High energy level / self motivated / good time management
  • Team player / collaborative / initiative / innovative / persuasive
  • High integrity / disciplined / structured / determined / tenacious
  • Highly developed communication skills (written / verbal / non-verbal)
  • Ability to interpret data in order to report accurately and give the marketing team direction


Are you interested? Here’s what you can expect when you join us…

  • Opportunity for Growth

Employment Equity

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual’s differences, embraces their strengths and provides opportunities for all colleagues to achieve their full

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!



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