Kenya Revenue Authority (KRA) – Manager – Intelligence Collection – Western Region.

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Manager – Intelligence Collection – Western Region

Job Purpose

This role is responsible for coordinating collection of both Customs & Domestic Tax intelligence from various sources and converting it into intelligence briefs/summaries, for purposes of submission to the Analysis & Production section. The role is also responsible for developing and implementing effective intelligence gathering frameworks and strategies geared towards enhancing revenue collection.

Key Responsibilities/ Duties / Tasks

Managerial / Supervisory Responsibilities

  • Develop and implement policies, procedures and frameworks to facilitate the process of Customs and Domestic tax intelligence collection.
  • Develop strategies, objectives and implement work plans for Customs and domestic tax Intelligence collection.
  • Identify training needs, training partners and recommend officers for training in the relevant courses.
  • Identify appropriate resources; financial, technical and human, for efficient Customs and domestic tax intelligence collection.
  • Setting and reviewing the unit’s performance targets on a regular basis and provide support in achieving the targets.
  • Manage the process of recruitment of quality informants/informers to ensure reliability and accuracy of information received.
  • Other roles as may be tasked by the Chief Manager, Intelligence Collection- Western & Rift Valley Region.

Operational Responsibilities / Tasks

  • Day-to-day operations, supervision of performance and development of staff in the unit.
  • Develop and implement unit work plans and strategies with the team and forward to the manager for review and approval.
  • Co-ordinate identification of sectors, industries and other risk areas requiring intelligence collection relating to Customs and domestic taxes
  • Manage the activities of field intelligence officers/supervisors to ensure adequate collection of intelligence for improved quality of intelligence.
  • Review field intelligence briefs and summaries for dissemination to the Analysis and Production office.
  • Ensure quality of the intelligence output and disseminate appropriately for action.
  • Co-ordinate covert operations with multi-agency teams to curb tax evasion/illicit trade as assigned by the Chief Manager.
  • Generate/Review tactical/operational reports on emerging tax evasion schemes.
  • Undertake management and operational reporting
  • Implement work plans for corporate initiatives in the unit including: Audit, Integrity, QMS and Risk Management.
  • Promote initiatives to improve ethics, culture and facilitate change management in the unit.

 Job Dimensions:

  1. Financial Responsibility


  1. Responsibility for Physical Assets


III. Decision Making / Job Influence

Operational decisions in intelligence collection and identification of tax fraud schemes to mitigate revenue loss.

  1. Working Conditions

Office and field setting

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic qualifications

  • Bachelor’s degree in Criminology, Law, Public Administration, Management, International Relations, Economics, Business, Finance or related disciplines from a recognized University.
  • Master’s degree in relevant fields is an added advantage.

Professional Qualifications / Membership to professional bodies

  • Possession of relevant professional qualification(s), Membership in Management professional bodies and Post Graduate degree in Tax & Customs Administration is an added advantage.

Previous relevant work experience required.

  • At least five (5) years’ progressive work experience in the areas of taxation, risk management or intelligence management.
  • At least two (2) years in a leadership role.
  • Experience in a financial sector will provide an added advantage.

 Functional Skills, Behavioral Competencies/Attributes:

  • Demonstrated Knowledge in intelligence collection.
  • Excellent leadership skills.
  • Emotional skills and intelligence.
  • Possess good organization and planning skills.
  • Focused and result oriented individual.
  • Excellent communication skills.
  • Demonstrated high level of integrity
  • Able to develop and maintain strong working relationships with multi-agency stakeholders.

Job Application Guidelines


  • Go to and then click on the ‘Register’ button to start the application process.
  • After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

  • After registration go to
  • Key in your username and password then click on ‘Log in’ to access your account.
  • After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

  • On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
  • Click on ‘My Profile’ to create and update your profile.
  • Follow the instructions to complete your profile.
  • The process will end by clicking the tab “Overview and Release”.
  • Ensure you click the check box on the page to complete the profile.

Application process:

  • To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
  • Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
  • Click on the Job posting to display the details of the position.
  • To apply for the position, click ‘Apply’ button at the top of the page.
  • Follow the instructions to complete and submit your application.
  • Kindly note that all mandatory fields must be completed.
  • To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

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Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)

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Closing Date





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