Mastercard Foundation – Senior Pan Africa Travel Partner.

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Mastercard Foundation is a global foundation based across four hubs in Kigali, Rwanda, Nairobi, Kenya, Accra, Ghana and Toronto, Canada. Our programs promote financial inclusion and advance education and learning in Africa, primarily for young people, and in Canada for Indigenous youth. The Foundation was established in 2006 through the generosity of Mastercard when it became a public company. From inception, the Foundation was designed to be a separate entity and independent from Mastercard. Our policies, operations, and funding decisions are made by our President and Board of Directors.

The Foundation believes that youth employment is key to unlocking prosperity, both for youth and their societies. Enabling young women and men from disadvantaged communities to secure dignified and fulfilling work will ensure inclusive development and economic growth in Africa.

Values are timeless, they transcend and rise above all. They guide everything we do, as employees of the Foundation.  We share a common vision of a world where everyone has the opportunity to learn and prosper. We make mistakes, we reflect, and we grow so that we can impact our world – it’s why we are here. We are ambitious and driven. We encourage you to bring your bold ideas, curiosity, and expertise to your work. We laugh at ourselves and with each other. We are a team. Our journey together makes our impact even more meaningful.

We have entered a very exciting time at the Foundation as we scale up our operations across Africa to realize our Young Africa Works strategy. If you are an experienced Travel Partner ready to build something new and increase your impact, read on!


Reporting to the Head of Health & Safety, the Travel Partner is responsible for managing the travel function processes and procedures and for making travel arrangements for individuals, groups and organizations, including scheduling flights and ground transportation, booking accommodation and handling any other trip-related tasks. He/ She will be responsible for researching travel options for individuals and groups, liaising with other travel coordinators and vendors, scheduling flights, booking ground transportation and accommodation, supporting passport and visa applications and providing final itineraries.


  • Ensure the travel policy is implemented and complied with.
  • Provide input for improvements and updates.
  • Inform staff of policy changes.
  • Research travel options and provide tentative itineraries to traveler for approval.
  • Ensure travel safety and security risks are identified and appropriately addressed.
  • Facilitate communication between the traveler, travel agents, hotels and ground transportation providers.
  • Review all itineraries for accuracy, cost effectiveness and policy adherence.
  • Review and process authorized requests for travel documents and visa requirements.
  • Advise substantive offices and staff members on relevant travel documentation and visa requirements.
  • Review travel documentation for completeness, accuracy, reasonableness, validity and conformity with ground rules, Host Country guidelines and foreign visa issuance requirements.
  • Provide guidance on policy and procedures for official travel and visa requirements to staff members. Inform travelers of pre-trip.
  • Seek and maintain local knowledge across multiple countries regarding flight options, safety standards and records, seasonal pricing and availability.
  • Reconcile and code all travel costs against the appropriate department or project code in SAP Concur and process reimbursements.
  • Collect HR data to compile and review Host Country reports and reconcile variances with the Host Country and various Administrative/Executive Offices;
  • Research and verify staff HR data and maintain database for visa requirements. 
  • Provide guidance to contracted messengers for delivery/pick-up of visa requirements to Embassies/Consulates;
  • Arrange for transportation and lodging
  • Compile statistical reports on activities of the Team;
  • Performs ad-hoc duties as required


  • Bachelor’s degree or Higher Diploma in Business related field or any related field is required.
  • Five years’ experience as a travel agent/working in the travel industry.
  • Experience managing international travel for a multi-national organization.
  • Experience with coordinating travel arrangements.
  • Familiarity with online reservations systems and working knowledge of the travel industry
  • Skills using Microsoft Office software suites, Telecommunications systems, Travel software and Online reservation systems.
  • Ability to juggle multiple projects simultaneously.
  • Understanding of travel policies and regulations.
  • Firm grasp of digital data and file management systems
  • First-hand experience of travel in Africa is an asset.
  • Managing a team of travel staff and the ability to work independently.
  • Exceptional organizational skills and negotiation skills.
  • Demonstrated ability to multi-task in a fast-paced work environment.
  • Flexible, adaptable, and able to execute a range of job duties and changing priorities.
  • Demonstrate a commitment to Mastercard Foundation’s values and vision.


Deadline for Applications is August 04, 2022




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