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Kenya Copyright Board – Receptionist.

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REF: KECOBO/EXT/9/2022 – RECEPTIONIST, KECOBO 10 (1 POSITION)

Gross Salary: Kshs.36, 471

DUTIES AND RESPONSIBILITIES

  1. Guide and direct visitors.
  2. Operate the telephone switchboard (PABX).
  3. Receive and connect calls at the telephone exchange.
  4. Make official calls as directed and advised by the officers.
  5. Maintain up-to-date records of incoming/ outgoing communication as per the established information Policy
  6. Receive incoming mail deliveries and pass on to the registry.
  7. Record messages from callers, visitors and offices and relay them to respective officers.
  8. Restrict unauthorized calls and prepare charge sheets for private calls.

REQUIRED QUALIFICATIONS

  1. Certificate in Telecommunications Operations/ Front Office Management/ Customer Care or its equivalent from a recognized institution.
  2. Kenya Certificate of Secondary Education (KCSE) mean grade C (plain) or above.
  3. Good oral and written skills in both English and Kiswahili.
  4. Ability to handle confidential information in a professional manner.
  5. Demonstrate hands-on experience in handling customer care services.

Interested candidates who meet the above criteria may send their applications including cover letter, duly completed application for employment form (Download from KECOBO website), CV, three (3) reference letters, daytime telephone contacts and copies of relevant certificates/ testimonials to:

The Executive Director

Kenya Copyright Board

P.O. BOX 34670-00100

Nairobi

OR drop at NHIF Building, 5th Floor, Ragati Road.

  • Closing date is on 15th August 2022
  • Applicants are advised to comply with chapter six of the Constitution of Kenya.

 Shortlisted applicants only will be contacted.

Qualified persons living with disability, women and those from marginalized and minority communities are encouraged to apply.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

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