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Stima DT Savings and Credit Cooperative Society Limited (Stima Sacco) is a leading country-wide, fast growing, and licensed DTS (Deposit Taking Sacco). To achieve the planned growth, the Sacco is looking for qualified and competent persons to fill the following vacancies:
DEBT RECOVERY ASSISTANT – ONE YEAR RENEWABLE CONTRACT
Reporting to the credit control officer, the assistant debt recovery officer is responsible for monitoring loans, analysing accounts in default/arrears, and recommending the appropriate action plan for recovery, collection of loans, negotiating payments and handling of enquiries.
Key Tasks and Responsibilities:
- Loan portfolio monitoring and collection.
- Contacting debtors to inquire of their payment status via calls, conducting visits.
- Collecting outstanding debts from members and achieve collection targets.
- Ensuring timely preparation and release of demand notices to members whose loans are overdue.
- Negotiating payoff deadlines and repayment plans.
- Working closely with the external debt collectors.
- Providing regular performance reports.
- Extracting, confirming, and transmitting CRB information to licensed Credit Reference Bureaus.
- Responding to members’ queries and complaints.
- Any other duties that may be assigned from time to time.
Person Specifications
Academic Qualifications
- Diploma in a business-related field from a recognized institution.
- Qualifications in Credit Management/Debt Collection will be a definite advantage.
Experience
Minimum of 2 years’ experience in debt collection within the financial service industry.
Knowledge, skills, and attributes
- Excellent negotiation and communication skills.
- Experience in working with targets and strict deadlines.
- Good planning, analytical and monitoring skills.
- Proficiency in computer applications.
Key Result Areas
- Collection effectiveness
- Reduction in delinquent loans
Terms of employment
One-year contract; renewable based on performance.
Qualified applicants should apply on or before 5:00pm on Friday, 24th February 2023 using the link provided in the Society’s website.
***Only shortlisted candidates will be contacted. ***
CLICK HERE TO APPLY
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