CIC Insurance – Human Resource Assistant – CIC Shared Services.

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  • To provide general day-to-day HR support to HRBP – Shared Services as part of the Group HR function in relation to all human resources matters.

Primary Responsibilities

  • Support recruitment activities of new employees;
  • Coordinate orientation and training sessions for new employees;
  • Ensure smooth communication with employees and timely resolution to their queries;
  • Preparing new employee files;
  • Compile and update employee records (hard and soft copies);
  • Process documentation and prepare reports relating to employees activities (staffing, recruitment, training, grievances, performance evaluations etc.);
  • Coordinate HR projects and programs (meetings, training, surveys etc.) and take minutes;
  • Deal with employee requests regarding human resources issues, rules, and regulations;
  • Provide relevant data to the payroll office in a timely manner;
  • Performing file audits to ensure that all required employee documentation is collected and maintained;
  • Support completion of termination paperwork and assist with exit interviews;
  • Draft Ad-hoc letters and other communication as and when required;
  • Providing confidential ad hoc advice and assistance to employees.
  • Any other relevant duties as assigned from time to time.

Academic and Professional Requirements


  • Bachelor’s Degree    Bachelor’s degree in a HR or a Business Related field    

Professional Qualifications    

  • Progress towards attaining CHRP or Higher Diploma in HR   

Computer literate    

  • MS Office and other day to day computer software applications


  • Experience in Human Resource    Minimum 1 year    
  • Familiar with common HR applications and excellent analytical skills        
  • Knowledge in insurance

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