The aim is to ensure retention and acquisition of high value customers through telesales.
The jobholder will be responsible for contacting clients and collecting outstanding payments with the aim of reducing the delinquency numbers for the business.
Making daily phone calls to new customers who have signed up.
Develop the customer experience strategy ensuring that this strategy is aligned to the brand experience and enables customer base and subscriber growth, guided by leading practice
Performing the day to day supply activities in KSU according to MSF protocols and standards in order to ensure an optimal running of activities.
This person will be responsible for Customer service, floor device sales; service interactions etc
You will be directly responsible to build and maintain good relationships between our partners and our company.
The ideal Customer Experience Officer is a detail-oriented person who has a passion for engaging customers and telling the Moko story.
The Customer Service Executive is responsible for meeting the Customer Care Department Standards.