The position will maintain payment allocation tracker, visibility tracker and invoice variation
As Customer Care Representative, you will play a front-line role in resolving customer issues and ensuring customer satisfaction.
As Customer Care Team Leader, you will organize and direct the day-to-day activities of a team of Customer Care Reps to resolve customer issues, deliver superior customer service and ensure customer satisfaction.
Client Registration and client record management – Input client’s registration into the system and ensure client records are maintained as per the laid down processes and within the set timelines.
Consular assistant and receptionist will respond to and give general advice in consular cases by phone and e-mail.
The position will be build broad relationships, especially at the senior executive level, to partner and increase Temenos engagement and relevance in the customer’s business transformation and strategic decisions.
Logistics officer will obtain and evaluate all relevant information to handle inquiries and complaints in a prioritized manner
The candidate will be responsible for handling the Club front of house operations, receiving guests, handling enquiries, managing the switchboard, and handling payments in a timely manner, per the established procedures.
Manage relationship with customers to maintain overall customer health and growth and ensure customer retention and growth