Reporting to the Dispatch Team Leader, the core role of the Subscriber Maintenance Cable Dispatcher is to schedule subscriber maintenance tickets, dispatch teams and manage SLAs based on defined expectations.
Kenswitch – Customer Service Manager.
Developing and Improving Customer Service Procedures, Policies and Standards for the customer service department and the company.
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Vestas – Customer Relationship Manager.
Secure and maintain world class customer relationships, resulting in increased customer satisfaction and renewal of service contracts
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Nyeri Water & Sewerage Company Limited (NYEWASCO) – Receptionist/Telephone Operator.
Reporting to the Administrative Assistant the job is responsible for ensuring that NYEWASCO clients and visitors are served efficiently and effectively, being the immediate point of contact into the company
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Old Mutual Kenya – Customer Experience Manager.
Propose and promote internal and external Customer Experience initiatives within the Organization.
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Calltronix – Customer Service Executive.
Answering calls professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
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Shopit – Customer Service Intern.
Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries.
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Customer Service Executive.
Providing quality service and high level of customer care are the heart of our business philosophy.
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Greenlight Planet – Customer Service Executive.
Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained
