The role holder is responsible for Claims assessment and approval in line with standards, policies and procedures while consistency meeting daily targets.
The role holder is responsible for performing intermediate and daily quality assurance reviews to ensure and report on the accuracy of claims processing end-to-end and other key business processes.
The role holder is responsible for retention of existing business, replacement of lost business, new business, profitability, maintaining and growing the relationship with the clients and intermediaries through the provision of excellent Customer Experience.
The role holder is responsible for Developing medical business growth in line with the business targets/goals and Retention of Existing portfolio.
The job holder shall be responsible for analyzing and assessing the risk presented to the company through the proposals submitted and based on the underwriting guidelines provided by the company.
Overall Underwriting and Claims strategy and ensuring all underwriting operations comply with the company and regulatory requirements. Claims management and ensuring all claims operations follow the Company and regulatory requirements.
The jobholder is primarily responsible for identifying sales leads, pitch services and maintain good relationship with customers to facilitate achievement of the set budgets set out in accordance with the Service Level Agreement aligned to the strategic objective of the specific channel.
The job holder is responsible for review of risks and underwrite profitable business through preparation of policy documents whilst ensuring all business processes are adhered to as per set guidelines to enable the company meets its objectives through the acquisition, retention, and service to clients.