Attend to customer and service providers ‘queries and complaints promptly and professionally.
The Insurance Manager will deliver corporate insurance programs across East Africa.
We are looking to recruit for the position of Agency Manager in our 3 locations of Nairobi, Machakos & Nyeri. As an Agency Manager, you get to continue to grow and build your team of Unit Managers and contracted Agents in selling our portfolio of products.
The role holder will ensure superior customer experience at all levels of interrelations through identification, evaluation of key records & facts, advise on claim resolution strategy, client defense strategy, program analysis and evaluation of quantum.
The position holder will provide support to the department by undertaking Security, forensic, fraud & other investigations including extracting, analyzing and interpreting data, gathering evidence, summarizing & reporting information gathered and other complex business information.
The Sacco seeks an Insurance expert with the overall responsibility of among others executing the Society’s long-term vision and strategy,drafting of policies, development of business plans and company budgets.
Responsible for the implementation of consumer education strategies, sensitizing and creating awareness on Insurance
This role manages the establishment, implementation and evaluation of production and profitability goals. This position has direct accountability for the business results of the profitability, penetration and/or volume within a specific account, segment, geographic area, product or line of business.