Reporting to the VP Sales and working closely with the Field Sales Managers, you will be fully accountable for revenue generation from the outbound call center team.
Developing and Improving Customer Service Procedures, Policies and Standards for the customer service department and the company.
The successful candidate will be responsible for the effective control of stock in such a way that all stock transactions are accounted for, and that the system inventory levels reflect the physical inventory in the warehouse, and customer accounts reflect physical stock delivered.
With responsibilities ranging from client-relations, business development, data analysis, product strategy, and everything in between, you’ll have the opportunity to work with every team at Zenysis while building the skills to lead increasingly large parts of our long term operations and strategy in Kenya.
Diploma/Degree in Business/Administration/Customer service or any other related field2-3 years Experience in administrative role(s) in a busy office.
The job holder will be you will be responsible for the overall organization and administration of the sales and distribution activities to ensure achievement of set targets in line with the approved budget levels.
To effectively, efficiently and profitably manage the Sales of passenger Vehicle Brands and Heavy Commercial Vehicles respectively with a view of meeting the business strategic goals/objectives.
You will build relationships and understand customer business in order to provide appropriate products or solutions.
Ensure infrastructure is in good working condition and the facilities are safe and well-functioning to meet the diverse needs of employees.
Reporting directly to the General Manager of Puratos Kenya and functionally to Regional Operations Director, the successful candidate for this key function will lead the whole production process by coaching the team and by implementing Continuous Improvement Programs.