Aga Khan University Hospital – Supervisor, CSSD

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  • Leads the team in formulation, implementation and evaluation of annual goals and objectives in accordance with departmental and hospital strategic objectives.
  • Fosters pleasant working environment through motivational leadership style to enhance job satisfaction among staff .
  • Demonstrates effective counseling and coaching strategies in a diverse workforce setting.
  • Leads the team in development, implementation and review of policies, procedures, protocols, clinical pathways and care guidelines based on international standards.
  • Is responsible for the recruitment, selection, orientation and on-going training of the nursing team
  • Participates in the budget process and ensures unit based control of operational costs based on institutional targets.
  • Ensures the unit meets regulatory and accreditation requirements.
  • Continuously initiates innovative and evidence based strategies to improve quality of patient care.
  • Employs effective change management strategies to support staff in enhancement of safe patient care.
  • Provides effective supervision of the nursing staff, and utilizes learning opportunities for their development.
  • Undertakes performance reviews of staff  and develops action plans to ensure individual staff growth.
  • Develops and implements nursing retention strategies to reduce turn-over of nursing staff.
  • Leads the team in establishment of standards of care and monitors delivery of care according to established Key Clinical Indicators.
  • Designs proactive and innovative ways to enhance customer satisfaction.
  • Monitors staff and client satisfaction with services in assigned unit and takes appropriate action to close gaps.
  • Responds to client complaints in a timely manner by solving the problem or alerting the relevant persons.
  • Bachelor of Science Degree in Nursing (BScN) or equivalent   
  • Current Licensure with the Nursing council of Kenya
  • Certificate in Basic Life Support (BLS)
  • Minimum of 5 years clinical nursing experience  in an acute care hospital.
  • Minimum of 2 years experience in Operating Theatre.
  • Demonstrates effective communication, leadership and management skills.





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