Cipla – Business Operations Executive

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Job Purpose

Are you a proactive and strategic thinker with a passion for optimizing operational efficiency? We are seeking a highly motivated Business Operations Executive to join our dynamic team. In this role, you will play a crucial part in streamlining and managing tactical tasks across various departments, ensuring that operational challenges are resolved promptly.

Key Accountabilities

  • Tactical Problem Solving: Identify, assess, and resolve day-to-day tactical operational challenges in real-time, collaborating with departmental teams to implement effective solutions.
  • Delegation and Task Management: Identify, prioritize, and delegate tactical tasks from multiple departments, ensuring efficient execution and alignment with company goals.
  • Cross-Functional Collaboration: Foster collaboration and communication across departments to facilitate smooth task handovers and achieve operational excellence.
  • Process Improvement: Continuously evaluate and improve operational processes to enhance productivity and efficiency in handling daily challenges.
  • Team Empowerment: Empower and guide team members responsible for delegated tasks, providing support, training, and feedback to tackle operational issues effectively.
  • Reporting and Analytics: Implement reporting mechanisms to track progress on delegated tasks and provide regular updates to leadership, highlighting successful resolutions of operational challenges.
  • Strategic Support: Assist the COO in strategic decision-making by managing the tactical aspects of the organization and ensuring that day-to-day operations run smoothly.​​


  • Bachelor’s degree in Business, Operations Management, or a related field (Master’s preferred).
  • Fluency in Hindi is an added advantage.
  • Must be legally eligible to work in Kenya

Relevant Work Experience

  • 3 years of experience in operations, project management, or a related role with a strong track record of solving operational challenges.
  • Strong analytical and problem-solving skills with a focus on day-to-day operations.
  • Excellent communication and interpersonal abilities.
  • Ability to thrive in a fast-paced environment and collaborate effectively with cross-functional teams.


  • Stakeholder Management
  • Good understanding of Supply Chain and route to market
  • Agility in execution






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