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Canonical – Customer Success Manager.

All jobs > Customer Service > Canonical – Customer Success Manager.
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Full-time

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As a customer success manager you will:

  • Onboard new Canonical customers and introduce them to our products and support processes.
  • Collaborate with sales and support in developing and delivering engagement plans that fulfill the customer’s objectives.
  • Assist sales in identifying growth opportunities or renewal risks.
  • Serve as customer advocate internally and influence Canonical products, websites, documentation, processes and people to improve customer satisfaction and retention.
  • Create campaigns targeting multiple customers through digital touch-points and activities.

The successful candidate will have :

  • A passion for customer satisfaction
  • Love for technology, infrastructure and Ubuntu in particular
  • Patience and ability to listen
  • Good presentation skills
  • Superior writing and communication skills
  • Flexibility and good time management

What Canonical Offers:

  • Learning and Development
  • Annual Compensation Review
  • Recognition Rewards
  • Annual Leave
  • Priority Pass for travel
  • Flexible working option

To apply

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About Author

Human Capital Resources and Solutions.