CIC Insurance – HR Training Assistant.

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  • To coordinate and support the delivery of effective learning and development programs and initiatives.


With guidance from the Group Learning and Development Manager:

  • Maintain the annual learning calendar;
  • Provide support for all learning activities including assisting in webinars, sharing recordings, invitation to trainings, sending reminders on upcoming trainings and monitoring attendance on the HRMIS;
  • Track required learning interventions and source learning programs/interventions to address identified needs from performance management process;
  • In coordination with the human resource partners, plan for induction sessions for all new joiners;
  • Coordinate and follow-up on payment of external vendors;
  • Coordinate and manage allocation of learning materials and training venues;
  • Administering training program evaluation assessments;
  • Develop and monitor service level agreements with external and internal stakeholders;
  • Provide reports on key Learning & Development metrics according to an agreed schedule;
  • Support on-boarding and off-boarding process and issuance of licenses on learning management platforms;
  • Coordinate talent management and succession planning initiatives; and
  • Any other duties as may be assigned from time to time.

Academic and Professional Requirements


  • Bachelor’s Degree    Bachelor’s degree in a HR or a Business Related field    

Professional Qualifications    

  • Progress towards attaining CHRP or Higher Diploma in HR    

Computer literate  

  •  MS Office and other day to day computer software applications


  • Experience in training, learning and development or learning platforms    Minimum 1 year    
  • Knowledge and experience in content delivery methods    Minimum 1 year    
  • Knowledge in insurance        

 Technical Skills Requirements    

  • Communication and presentation skills    
  • Customer Service    
  • Budgeting and reconciliation    
  • Data Analytics    
  • Planning and Organizing meetings    
  • Business Management    
  • Knowledge of digital learning Solutions    
  • Knowledge in adult learning Methodologies    
  • Knowledge of Instructional design Techniques

To apply




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