Britam – Corporate Health CSE

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Job Purpose:
Growth of medical insurance business to meet set annual premium targets

Key responsibilities

  • Secure new business directly or through intermediaries in all the business channels.
  • Maintain excellent customer service to intermediaries and clients.
  • Service existing business.
  • Follow up on renewals for medical insurance business.
  • Forward proposal forms and all KYC documents to underwriting department.
  • Ensure timely collections of premium as per the credit control policy.
  • Prepare weekly reports as required by the BDM Corporate health.
  • Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
  • Respond to customer and client enquiries.
  • Delegated Authority: As per the approved Delegated Authority Matrix.
  • Perform any other duties as may be assigned from time to time.
 Knowledge, experience, and qualifications required
  • Bachelors’ degree in a business-related field.
  • Professional qualification in Insurance (ACII, IIK).
  • 2-4 years’ relevant experience in the insurance industry.

Leadership category responsibility framework (Core Competencies)
Emerging Leaders in Britam need to:

  • Plan, direct and apply efficiencies and resources to optimise output and profitability against time, cost, and team targets.
  • Effectively communicate strategic and operational departmental goals and objectives to peers and others to ensure proper implementation.
  • Ensure that department priorities are adhered to and effectively communicated.
  • Ensure competent and effective people resources through appropriate coaching, development, and
    people supervision as appropriate.
  • Embody a high performance, proactive culture.
  • Effectively ensure the adherence to key performance areas, deadlines, and goals to optimize operational effectiveness.
  • Effectively communicate resource needs, possible opportunities, and achievements to management to aid them in their decision-making.
  • Effectively set and monitor priorities and objectives for more junior staff.
  • Understand and communicate objectives in relation to the larger organizational impact.
  • Effectively disseminate knowledge within the correct context, towards subordinates as well as
  • Appropriately model the company values while setting the pace and energy for delivering.
  • Effectively manage and communicate change within the department to increase staff and process
  • Provide access to accurate and consistent information and services across all channels.
  • Ensure a seamless experience for clients.
  • Improve service delivery for clients.
  • Engage in continuous brand building to become the trusted partners to clients.

Deadline closes :  26-09-2023






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