Crystal Recruit – Quality Assurance Manager

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  • Responsibilities

    • Develop, implement, and manage processes to ensure that products meet the required specifications for quality, function, and reliability prior to delivery.
    • Identify and set appropriate quality standards and parameters for products.
    • Understand customer needs and requirements to develop effective quality control processes
    • Review current standards and policies
    • Oversee all product development procedures to identify deviations from quality standards
    • Communicate quality standards and parameters to the QA team, product development team, and other appropriate staff.
    • Coordinate product testing processes.
    • Participate in product testing.
    • Identify and analyze issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommend and facilitate solutions to these issues.
    • Ensure adherence to health and safety guidelines as well as legal obligations
    • Review client, customer, and user feedback.
    • Keep records of quality reports, statistical reviews, and relevant documentation
    • Submit detailed reports to appropriate executives
    • Maintain compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.


    • Minimum of 5 years proven experience as a Quality Assurance Manager or relevant role
    • Thorough knowledge of methodologies of quality assurance and standards
    • BSC/ BA in Quality discipline or related field
    • Certification of quality control is a strong advantage
    • A keen eye for detail and a result-driven approach
    • Strong problem-solving skills.
    • Strong supervisory and leadership skills.
    • Outstanding communication skills
    • Excellent organizational and leadership skills
    • Proficient in MS Office and databases
    • Excellent math abilities and working knowledge of data analysis/statistical methods