Equity Bank Kenya – Group Head of Reconciliation

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Key Responsibilities

  • Establish controls to ensure reconciliation is performed in a timely manner implementing a process to reconcile General Ledgers daily.
  • Establish detailed process documentation for performing reconciliation and maintain documents to ensure they are current and result in the best operational service and delivery.
  • Lead a team responsible for the development and program management of a consolidated roadmap for all departments across Reconciliation Services in the Group.
  • Be part of the Program management team for Equity Group Reconciliation Transformation Strategy.
  • Build and maintain strong internal working relationships across all countries.
  • Success will be measured on the reduction of platforms, breaks, audit points, cost, and unreconciled balances.
  • Develop and maintain relationships with external and internal partners and clients.
  • Monitor, track, and report on performance against service level goals and benchmarks.
  • Provide subject matter expertise to business-driven initiatives, internal partners, leadership, or projects related to Reconciliation, as necessary.
  • Liaise with Risk & Compliance Department to ensure policies and procedures pertaining to Group Reconciliation are appropriately implemented.
  • Participate in enterprise-wide control and governance programs and assist the company to implement control and governance programs from enterprise perspective.
  • Involve in projects relating to the enhancement of reconciliation capabilities / processes for all monthly intragroup reconciliations.
  • Oversees the development of Operational Procedures for the centre of excellence.
  • Builds a scalable operation that can ultimately support all jurisdictions and can absorb additional volume from any acquisition activity.
  • Provide technical expertise in the use of Reconciliation system functionality to the teams and business lines

Job Holder specification

Formal Education:

  • At least an Undergraduate Degree from a recognized university. ACCA / CPA Certification will be an added advantage. 


  • Financial Services, banking, regulatory and commercial experience Team management

Technical Experience:

  • 5 – 7 years in Banking Operations, performing General Ledger reconciliation, data management and performance.


  • Previous operational controls experience at a manager level
  • Ability to produce, analyze and interpret reports that demonstrate compliance and successful risk mitigation


  • Experience of digitizing services.
  • Experience of Robotic Process Automation in General Ledger Reconciliation space.

Functional/ Technical Skills

Skill/ Experience

  • Experience working at a manager level within an operational service environment within Financial Services.
  • Proven track record in operational or assurance roles, ideally within the Financial Services industry.
  • Experience of delivering operational Controls and Assurance functions with a good understanding of finance, assurance, and controls.
  • Highly numerate and articulate with a strong commercial acumen – confident at presenting strategy and plans at team level.
  • Strong negotiation and influencing skills to be deployed at all levels of the organization.
  • Ability to work under pressure and to respond quickly to changing circumstances and tight timetables.
  • Self-motivated, disciplined and organized.
  • Experience in developing and managing teams.
  • Proven ability to convey complex or financial information simply and clearly to a range of stakeholders.
  • Knowledge of regulatory requirements and risks in the wider Financial Services arena.
  • Strong Network of contacts and ability to bring external knowledge and thinking into the organization.
  • Ability to learn from the non-Financial Services markets e.g. telecoms and Insurance and apply thinking to the products and services offered by Equity Group.


Span of Control

  • Manages professional employees and/or team leaders spanning across Equity Group.

Accountability of Performance

  • Has accountability for the performance and results of a team within the Group. Defines operating standards of own team.

Tactical/Strategic responsibility

  • Provides input into Group Digital Operations plans and policies to address resource and operational challenges. Addresses issues of business impact beyond own team.

Budget & Resourcing accountability

  • Exercises management authority on BAU decisions such as recruitment, talent management, performance reviews and improvement plans

Problem Solving

  • Decisions and problem-solving are guided by policies, procedures, and business plan; receives guidance from Group Director Operations

Time Frame

  • Focus is week to week, looking to ensure each area is performing to targets. Looking at performance trends as opposed to day to day changes





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