Express Shipping & Logistics (EA) Ltd – Human Resource Officer.

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We have an exciting role of a Human Resource Officer in our company. The purpose of this role is to provide functional and administrative support to the Human Resource Department and staff. It requires a highly dedicated professional with a zeal to excel in serving the delicate human capital that powers our customers to market leadership.


This position will drive employee resourcing, learning, performance, recognition among other key HR roles.


Duties & Responsibility

Employee resourcing:

  • Conduct recruitment as per HR SOP time by time.
  • Build a database of potential applicants that can be headhunted for specific roles.
  • Write and develop job descriptions, person specifications and job adverts.
  • Appoint, develop and retain the right staff.
  • Maintain a good relationship with recruitment and placement firms with aim to securing good potential employment candidates and placements for company FLP participants.
  • Oversee casual management.
  • Prepare employee separation notices and related documentation.



  • Review periodically each role to identify the attributes and competencies needed.
  • Assess employee capabilities to ensure no capacity gaps exist.
  • Conduct training analysis, and training to enhance employee capacity and skills.
  • Plan and sometimes deliver training, including new staff inductions.
  • Training calendars and approvals.
  • Oversee the Future Leadership Development Program.
  • Implement company e-learning.
  • Implement weekly learning activities.


Performance management:

  • Monitor performance through performance dialogs and performance improvement programs.
  • Maintain performance metrics, records, and reports.
  • Ensure all roles remain relevant given the key attributes, competencies, and the changes in the industry.
  • Review and modify job descriptions.
  • Implement performance-based reward system.
  • Obtain employee feedback through appropriate modes.


Career mapping:

  • Ensure each position has a clear career development path.
  • Develop interdepartmental rotation plan to grow cross-functional skillset.


Reward & recognition:

  • Work closely with HODs to implement reward and recognition programs.


Succession planning:

  • Coordinate competency development for successors as per the succession plans.
  • Develop and monitor coaching and mentorship programs.


Compliance and stakeholder management:

  • Maintain a stakeholder management plan based on stakeholders under above roles.
  • Implement and continuously report on stakeholder engagement.
  • Participate in all areas of compliance including QMS.
  • Actively manage Risks associated with the above scope and beyond.
  • Assist in Policy formulation and implementation.


Staff Records Management:

  • Ensure all staff files are up to date, accurate and in the right format.
  • Conduct bi-annual staff file audit.
  • Maintain Group staff files i.e., for affiliates.


Employee relations:

  • Ensure employees have working tools.
  • Ensure all employees are in the company medical cover.
  • Correspondences to medical cover providers for any medical matter that may arise.
  • Handle grievances and implement disciplinary procedures.
  • Implement company pension and benevolence policies.


  • Assist Administration in coordinating.
  • Participate in compliance audit exercises.
  • Reporting.

Any other duty assigned by management.

Key Competencies and Skills


  • A Degree in HR Management/Development an added advantage.
  • 3-5 years continuous experience in HR.
  • Member of IHRM.
  • A HR practicing certificate.

Skills Set

  • Knowledge and use of HRIMS a must.
  • Proficiency in labor laws.
  • Reliable and of integrity.
  • Confidentiality.
  • Excellent communication skills.
  • Tech savvy.

All interested persons to submit, through email, their application, CV, academic certificates, training certificate and testimonials to career@esl-eastafrica.com attention the HRM. This advert runs for 14 days effective 16th to 29th November 2022. Canvassing in will lead to automatic disqualification.




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Human Capital Resources and Solutions.