Fairmont The Norfolk Hotel – Operations Intern.

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Operations Intern

You are a multi-tasker and are able to work independently and safely within all areas in the hotel including front office operations, Food & beverage & Housekeeping Operations.

What is in it for you:

  • Learning programs through our Academies and the opportunity to earn qualifications while on internship
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

What you will be doing:

The Operations Intern will rotate and be trained in all areas of the hotel including Front Office, Food & Beverage & Housekeeping Operations.

Your experience and skills include:

  • Bachelor graduate or final year student in Hospitality or Tourism Management from a recognized institution
  • Excellent communication skills (verbal and written)
  • Flexible and detail-oriented
  • A hospitable and service-minded attitude
  • A motivated and a proactive work attitude
  • Flexible and team player mentality
  • Excellent guest service skills
  • Possibility of making a study agreement of at least 6 months


Your team and working environment:

Fairmont The Norfolk Hotel has played a leading role in Kenya’s colorful history, and continues to be Nairobi’s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 170 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi’s most famous meeting place, where drinks and light meals are served continuously from morning until midnight.




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